OUR WORK: SALTER LABS

B2B Ecommerce Transformation
with Oracle Magento Integration

Salter Labs is a leading global manufacturer of respiratory products for hospitals and home care. Salter Labs offers an innovative, best-in class portfolio of healthcare solutions that enhance the patient experience. Their customers include home health care providers, acute care hospitals, and ambulatory surgery centers throughout the world. Salter Labs needed to automate their B2B customer data flow between the eCommerce and ERP systems. The company sought an e-commerce solution that would integrate with their ERP system and provide an easy way to manage B2B customer information.

salterlabs

We streamlined the existing B2B system with a competent eCommerce solution integrated with their ERP suite with real-time access to quality data and eliminated their reliance on a telemarketing team to place and check their orders.

DATA SYNCHRONIZATION

Built a seamless Oracle Magento Integration flow for customer data across Magento and Oracle ERP.

CUSTOMER ROLES

Enabled setting up customer roles based on purchase capacity across different employees in the purchase division.

MULTI ADDRESS SHIPPING

Streamlined multiple shipping addresses for B2B customers to have their orders shipped to organization branches.

CUSTOMER SPECIFIC PRODUCT CATALOG AND PRICING

Created customized features for B2B customer groups with specific tier prices and product catalogs.

RECURRING ORDERS

Empowered customers purchase on a daily, weekly, monthly, or yearly subscription basis with any duration based on customer groups.

ON-ACCOUNT PURCHASE

Facilitated credit limit based on factors such as frequency of order, average order total, and average payment period.

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