DCKAP Technologies
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ISO 9001:2008
Specialized Domains
Home Insurance

Insurance

The insurance sector comprising property and casualty, life and annuities, healthCare, auto insurance and reinsurance segments is a dominant economic force and major investor in technology. Economists believe the insurance sector is in good health and projected it will continue to grow at an accelerated pace under spirited competition. Major insurers are using predictive analytics to fine-tune underwriting cycles as the most important performance driver, in addition to aggressive technology adoption.

HealthCare Reform & Insurance Industry

Rules are being framed in respect of the Dodd-Frank Act that puts together a new architecture. The Patient Protection & Affordable Care Act is taking shape and is set to directly impact insurers’ operational processes. The Solvency II Directive overhauls the supervision of insurance in the European Union countries, impacting risk assessment, solvency capital, the extent of using risk in managing the business and risk reporting.

Sector Outlook

Developments in technology will significantly impact how insurance companies operate, communicate with customers and build competitive advantage. Mobile applications, social media and cloud based services, along with marketing and analytics will be the differentiators. After metered cabs, location-enabled and metered insurance are a definite reality. HealthCare, insurance and technology industries join forces to architect and support a new predictive, preventative, participatory personalized services regime.

We Serve Life & Non-life insurers

  • Property, Casualty & Liability
  • Life, Annuity & Pension
  • Health/ HealthCare
  • Auto Insurance
  • Disability
  • Reinsurance
  • Brokerages & Agencies

A single point of contact can provide diverse services

  • Basic Information & Updates
  • FAQs
  • Portfolio of Services
  • Policies, Premium Rates
  • Bill Payment, Account Details, Wish List & Calendar
  • Forms Processes
  • Special Offers

Domain Specific Services

Property & Casualty Policy Issuance, Servicing, Claims Processing

BPO

  • Application Processing
  • Underwriting Support
  • Policy Admin & Maintenance
  • Claims Processing & Adjudication

Technology Enabled Services

  • CRM Solutions
  • Workflow Solutions
  • Web Applications
  • Mobile Applications
  • Social Media Applications
  • HelpDesk Solutions

End-to-End Services

  • Staff Augmentation

Analytics

  • Product Analytics
  • Customer Analytics

Technology & Consulting

  • IT Infrastructure Management
  • Data Warehousing

Personal

BPO

  • Third Party Liability
  • Comprehensive Vehicle
  • Personal Accident Insurance for Driver & Family
  • Personal Civil Liability
  • Total Loss of Vehicle
  • Driver's License

Commercial/ Business

  • Third Party Liability
  • Comprehensive Vehicle
  • Personal Accident Insurance for Driver & Family
  • Personal Civil Liability
  • Total Loss of Vehicle
  • Driver's License

Special Categories

  • Third Party Liability
  • Comprehensive Vehicle
  • Personal Accident Insurance for Driver & Family
  • Personal Civil Liability
  • Total Loss of Vehicle
  • Driver's License

Multichannel Services

Insurance services can build excellent customer goodwill and trust through web and mobile applications, eMail communications and social media promotions.

Social Relationship Management (SRM) Social networks offer an effective solution for social media management and engagement

  • Improve Issue Resolution
  • Improve Customer Retention
  • Improve Marketing Effectiveness
  • Deliver Superior Experiences
  • Identify Trends & Opportunities
  • Empower Employees

Life, Pension & Annuities Underwriting, Policy Issuance, Policy Servicing

BPO

  • New Business
  • Policy Admin
  • Claims & Assurance
  • Annuities Servicing

Technology Enabled Services

  • CRM Solutions
  • Web Applications
  • Mobile Applications
  • Social Media Applications
  • HelpDesk Solutions

End-to-End Services

  • Open Block Life Admin
  • Close Block Life Admin
  • Producer Admin Services
  • Retirement Service
  • Staff Augmentation

Analytics

  • Profitability Analysis

Technology & Consulting

  • Life Retirement Services
  • Producer Admin Platform

Reinsurance

BPO

  • Treaty Admin Services
  • Underwriting Support
  • Tech Accounting
  • Claims Management

Technology Enabled Services

  • Workflow

End-to-End Services

  • Staff Augmentation

Analytics

  • Claims Analytics
  • Risk Analytics

Technology & Consulting

  • Process & Operations Optimization

More

  • PAS Consolidation
  • PAS Modernization
  • Distribution Modernization
  • Commissions and Compensation Processing
  • HIPAA 5010, ICD-10
  • Medical Claims Processing
  • Long Term Care (LTC) Claims Solutions
  • CSV-21 Services
  • iCAPA
  • Adverse Event Case Processing
  • LIMS-Master Data Maintenance (MDM) Services
  • ACORD and ANSI X-12
  • IFRS, FSA, Solvency II
  • Basel II

Benefits

  • Improved combined ratio
  • Improved underwriter productivity
  • Optimized claims reserves
  • Optimized policy administering costs
  • INS/ LOMA/ CPCU enablement for agents
  • Improved claims adjudication, analytics, reserves administration
Click here to request for a quote or call us at 1-510-796-2525 (US) | +44(0) 144 250 6383 (UK/Europe) for Insurance Consultation
Request A Quote

CONTACT US

  • USA flag

    USA

    1-510-796-2525
  • UK flag

    UK

    +44(0) 144 250 6383
  • Germany flag

    Germany

    +49 (06403) 60993 71
  • India flag

    INDIA

    +91-44-2663 3535
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