When Robertson Lighting first approached us, their main goal was to connect their Acumatica ERP with their Magento ecommerce store. We built the integration, and it ran seamlessly, helping them eliminate manual work and improve efficiency.

As their business grew, Robertson Lighting made the strategic decision to move from Magento to DCKAP Commerce, a step that reflected their forward-looking mindset and commitment to scaling via a company-centric approach to ecommerce. This transition created the need for a fresh integration with Acumatica, ensuring their new platform could deliver the same smooth flow of data and accuracy they had come to expect.

Key challenges included:

• Disconnected systems creating data silos between ecommerce and ERP
• Manual handling of customer and order data, leading to extra hours of work
• Lack of real-time visibility for inventory, order processing, and pricing
• The need to maintain efficiency and accuracy during their platform migration

What really helped Robertson Lighting was choosing a flexible integration platform like DCKAP Integrator. It had already previously made things so much easier for them by connecting their systems and cutting down all the manual work. Everything started working together instead of in silos, and they finally had the real-time visibility they needed.

So when they later moved from Magento to DCKAP Commerce, the tool’s ability to easily adapt really showed. DCKAP’s integration engineers set up the integrations for the new store as smoother than we did the first time. And the Robertson Lighting team didn’t have to worry about starting from scratch or moving too many things around despite adopting a brand new ecommerce platform.

Here are the integration pipelines we put in place for them:

• Customer Sync (DC -> Acumatica)
• Inventory Sync (Acumatica -> DC)
• Orders Sync (DC -> Acumatica)
• Process Order Sync (Acumatica -> DC)
• Pricing Sync (Acumatica -> DC)
• Price class sync (Acumatica -> DC)

With the integrations running, Robertson Lighting quickly saw improvements across their business:

• Manual data entry was eliminated, saving the team valuable time
• Customer and order information synced automatically between systems
• Inventory levels stayed accurate and updated in real time
• Orders were processed faster, with fewer errors
• The migration to DCKAP Commerce was smooth, thanks to ready-to-use integrations
• The team could focus more on customers and growth instead of backend tasks

Robertson Lighting never had to revert to spending hours updating data or double-checking records even with a change in systems. The integrations took care of it, so they could focus more on growing their business.