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Adobe Commerce (Magento) NetSuite Integration

December 23, 2022 |
Adobe Commerce NetSuite Integration

Looking into understanding Adobe Commerce (previously Magento) with NetSuite Integration. Global business owners, distributors, and sellers who operate Adobe Commerce and NetSuite separately do not necessarily obtain the most value from these systems in a fragmented structure. They spend copious amounts of time manually and painfully orienting critical data exchange and business information between these platforms, leading to data entry errors. Online businesses spend intensive time fixing their own mistakes for their customers. 

The most effective way is to get rid of these challenges is to integrate Adobe Commerce website with their NetSuite ERP system. This integration allows your online business processes to be automated which saves critical corporate time, enhances your ability to increase employee productivity, ensures best-in-class financial management, provides real-time and reduces customer-facing errors by policing the data manually. 

Integrating Adobe Commerce (Previously Magento) With NetSuite. 

This integration has an instant pay-off and ROI for both your customers and business. By improving your operational efficiency your customer will have an overall greater customer experience. 

Read More: Epicor P21 Adobe Commerce (Magento) Integration: How It Works

What To Expect? 

With system integration like this data sync and flows between your Adobe Commerce Cloud (Previous Magento 2) and NetSuite platforms by automating the process. In a nuthell, a single source of data will help you ensure w Sellers can automate a process like online order fulfillment in the ERP (enterprise resource planning) systems, inventory update, pricing notifications, financial reporting, analysis, and more. This reduces manual entries of data fields and the errors associated with them by automating the entire process. It also saves time and costs lost in human error and productivity hours. 

By integrating between your Adobe Commerce and NetSuite Platform you are making your entire business efficient while empowering your employees and sellers to get increased flexibility such as intelligent inventory procurement and shipment. This insight would allow sellers to provide competitive shipping time. This improves customer relationship management and brand trust, loyalty, and most importantly recurring revenue. 

Knowing that your backend processes with Adobe Commerce and NetSuite integration are operating smoothly you have more time and focus to invest in looking after your customer and your network. A fully ERP-integrated eCommerce website allows you to synchronize disparate and fragmented systems in real-time, process orders quickly, provide consistent cross-channel product information all on your Adobe Commerce store. This when performed to perfection massively improves your sales, customer experience, and business efficiency. Sellers display accurate and up-to-date inventory information to reduce overselling, meet delivery expectations and ship the right products ordered. All these aspects are critical in winning the customer with a robust Adobe Commerce + NetSuite integration 

Recommended Reading: Oracle NetSuite CRM Integration: Make the Move Right Now!

Choosing An Integration Approach 

Usually, systems integration is complex and challenging work. Especially as a B2B seller with intricate operations and high-volume data. While this integration allows you to continue using the best platforms individually it becomes challenging for these platforms to “communicate” between themselves and perform data flow automatically. For instance, Adobe Commerce (previously Magento2) structures and uses product data fundamentally different than how NetSuite solution used it as an ERP. It would also allow cloud access to all your data sources after your Adobe Commerce + NetSuite integration. 

Therefore, choosing the right approach is important during any integration process including best Magento system integrator Adobe Commerce with NetSuite integration  or HubSpot Adobe Commerce integration and you obtain that by understanding your business requirements. Consider the following when determining an ERP integration strategy for your software (along with looking at specific solution features):

  • Customization: How complicated are your business processes? Do you own proprietary (unique to you) requirements that will require custom-built solutions?
  • Data Volume: What’s your business’s growth projection? Will you need a solution that scales with your increasing volume of orders, clients, products, etc?
  • Customers: B2C, B2B, B2G (business to government), or all three?
  • Supplier Integration: Do you operate with a network of suppliers that require order splitting and complex order realization workflows?
  • Technical Resources: Do you have internal or external technical support to assist with the project like an IT person or a NetSuite implementer? 
  • Budget: What can you afford relative to what your investment will return?

I stress this because no two businesses are entirely alike. By taking the time to determine upfront all your needs, It’s easier to invest the time to buy the right solution that will helps you streamline a significant growth curve. 

Relevant Reading: 5 Easy NetSuite Integration Market Tools You Should Know

How to Integrate Adobe Commerce and NetSuite? 

There are broadly three alternatives for integrating Adobe Commerce and NetSuite. Let’s explore all three in-depth below.

Point-to-Point Integration (P2P)

Several vendors (Magento Extension Marketplace or NetSuite integration partners) offer point-to-point integration.

As the name crudely suggests, in this integration Adobe Commerce system and NetSuite are “pointed” at each other to sync information like inventory counts, orders, new customer details, and items. With this process, there’s no operational platform in the middle of your systems. You have to define a “master” system to manage your data, this serves as a central repository, or as a platform. Data is transferred “as-is” between the two systems. However, these solutions usually sync anstreamlines data transfer in regular batches, this could be every hour or once/twice a day. 

Usually, sellers go for this process due to its more affordable nature. If you have a budget of a few hundred dollars a month, simpler integration between NetSuite and Adobe Commerce like this could work for you and kick start your growth. 

Disadvantages: You cannot add sales channels as P2P won’t let you do that. P2P is usually rigid to integrating other management systems as your business scales. Each new system addition would require adding multiple connections as P2P only allows for a 1:1 relationship between each system. This would get tedious if you plan on integrating new modules after your Adobe Commerce and NetSuite integration. 

For instance, integrating three systems only needs three connections. But, combining the fourth system pushes you up to twelve connections! What’s concerning that if one system fails, the whole system/platform can collapse. Thus, in this kind of integration, scaling involves totally reconstructing your operations. It’s disordered and you’ll end up paying even more of your resources.

Custom Adobe Commerce to NetSuite Integration

Sometimes sellers want to take a different layout and prefer to build their own custom integration. By working with APIs (application programming interfaces) which are made for public access by both Adobe Commerce and NetSuite companies. This would require writing customer programming codes to directly link both platforms together. These custom processes are usually completed in-house by your own IT division or by hiring a third-party vendor such as an eCommerce agency or an industry-leading eCommerce ERP consultant. 

In this setup environment integration relying on custom code, takes grave knowledge of both Adobe Commerce and NetSuite to surmise how per system receives and sends information then arranging those differences. A single error could wipe or permanently damage all of your business data and lock you out. This is a very delicate process and must be operated by experts only. 

In defense of the “custom” processes, there are few situations when custom integration designs are essential for a company. For instance, some businesses need custom or exclusive additions to NetSuite or Adobe Commerce to assist with SKU administration or order fulfillment. Seldom the only alternative to succeed is by creating a custom solution. 

Although, most B2B retailers, don’t have truly novel wants to justify the expense or support of system integration. Another strategy is easier and more cost-effective eventually. This brings me to…

SaaS-based Extendable Integration Platform

The last and perhaps the most cost-effective way of Adobe Commerce and NetSuite integration is to use a SaaS-based (Software as a Service) integration platform. In this environment, the platform uses pre-built connectors designed for Adobe Commerce and NetSuite, and for every other platform out there you might wish to integrate later. (Pss! highly scalable, you see?) 

Unlike point-to-point integrations, these connectors are configurable and highly customizable to accommodate your business needs. Retailers can define boundaries for how their data behaves and moves within and between the systems, giving them more control and visibility of their data. 

For instance, retailers can set commands of how to perform a single order using various fulfillment areas for every line item on the order based on price or warehouse position. Processes like these occur automatically while you process your order. 

While these solutions are slightly expensive than any P2P solution owing to their abundant functionality, they are far less expensive than any custom integration project you might undertake. Sellers can anticipate paying both a monthly subscription rate for access to the system and an implementation fee that includes the configuration of the connectors to your business needs. 

The monthly subscription also incorporates the support and maintenance of your integration and connectors with time as your business scales. 

Similar Reading: Adobe Commerce/Magento 2 Subfolder and Subdomain Setup in Localhost for Multistore

Our Recommendation? 

A SaaS-based integration for Adobe Commerce and NetSuite, which we find to be the best fit for most B2C and B2B merchants is the most cost-effective and smart choice to get eCommerce success. 

There are dozens of other solutions in the market and ecommerce integration tools in the market. But we recommend you choosing an enterprise-level enterprise resource planning system only after cinsidering your organizations unique requirements and immediate needs.

At DCKAP Integrator, cloud-based integration platform,  we can get you the best practices to integrate Adobe Commerce & NetSuite solution integration based on your business logic and customer support requirements. We have years of experience and matter expertise in performing these broadest range of platform integrations for a variety of distributors who had custom immediate needs. Book a demo now to see how it works. 

That’s why it’s important to us that distributors know all the integration needs and options available to them to streamline their ecommerce systems. Adobe Commerce and NetSuite solutions are two expensive platforms and you are entitled to the maximum value out of both systems.

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Chai was a product marketer at Cloras (now DCKAP Integrator) ☁️ He is a coffee evangelist, a bibliophile, and constantly forgets to water his house plants.

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