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Shopify Plus HubSpot Integration: Methods + Success Stories

Aiswarya Madhu
March 13, 2023 |
Shopify HubSpot Integration

As an eCommerce business owner, you need to make sure that your online shopping website is running efficiently to maximize your profits. Shopify Plus is a leading eCommerce platform, and HubSpot is a leading CRM platform. 

And Shopify Plus HubSpot integration is the process of connecting your Shopify Plus store with HubSpot, a marketing automation and CRM platform. 

When you integrate Shopify Plus and HubSpot, you can automate your marketing campaigns, track your customers’ journey, and personalize your customer’s experience. You can also leverage HubSpot’s CRM capabilities to manage your customer relationships, track sales, and monitor your revenue.

Now let’s discuss in detail the best practices for using Shopify Plus and HubSpot together and how to set up Shopify Plus HubSpot integration for maximum efficiency.

How to Set Up Shopify Plus HubSpot Integration

There are several ways to integrate the Shopify Plus platform and HubSpot. Here are three popular methods:

Shopify Plus HubSpot Integration Using DCKAP Integrator

There are many third-party integration platforms available that can help businesses set up HubSpot Shopify Plus integration. Some of the popular apps include Zapier, Jitterbit Automate.io, Cleo and DCKAP Integrator.

DCKAP Integrator is a leading cloud-based iPaaS (Integration Platform as a Service) that simplifies the integration process between various platforms, including Shopify Plus and HubSpot.

Here’s how you can set up the HubSpot Shopify Plus integration , hubspot p21 integration Shopify Sap integration or BigCommerce HubSpot Integration using DCKAP Integrator:

To get started with DCKAP Integrator,

Step 1

You first need to register and set up an account. The registration process requires you to provide your first and last name and email address. Once you register, you will receive an activation link in your email that you need to click on to activate your account.

Step 2

After activating your account, you will be redirected to the DCKAP Integrator Dashboard, which provides you with high-level insights about different metrics of projects managed under your user account.

The dashboard includes various project metrics, such as the number of API calls made to other systems, the percentage of records processed successfully, the number of new customers and orders, and a list of all projects that you have access to.

Step 3

To integrate Shopify Plus and HubSpot, you need to create a project in DCKAP Integrator, which consists of integration units called Pipes.

These units are connected to each other to enable customer and sales data transfer between Shopify Plus and HubSpot. You can create new integration pipes and schedule data synchronization using DCKAP Integrator’s drag-and-drop feature.

Step 4

To manage your DCKAP Integrator account, you can access the account settings, change your password, and view/edit your profile.

You can also switch accounts to access and manage projects that you have been given access to. The Projects page is considered the epicenter of the integration process, where you can create, edit, and view all the projects you have access to.

The Projects page consists of a list of all the projects you have created or have been given access to. You can manage a project by navigating to the Project space, where you can access, edit, and create different aspects (Integrations, Credentials, Flows, etc.) of the project.

Overall, DCKAP Integrator simplifies the integration process between Shopify Plus and HubSpot and makes it easy to manage and monitor integration transactions.

Shopify Plus HubSpot Integration Using Shopify Plugins

Integrating Shopify Plus and HubSpot can help streamline your ecommerce operations and boost your marketing efforts. One way to integrate these two platforms is by using Shopify plugins. Here’s how you can do it:

1. Choose a Shopify plugin

There are several Shopify plugins available that can help you integrate HubSpot. Some popular options include HubSpot for Shopify, HubSpot Connector, and HubSpot Ecommerce Bridge.

2. Install the plugin

Once you have chosen a plugin, install it on your Shopify store. Follow the instructions provided by the plugin developer to install it correctly.

3. Connect your HubSpot account

After installing the plugin, you will need to connect your HubSpot account to your Shopify store. The plugin should provide you with clear instructions on how to do this.

4. Configure the integration

Once the plugin is installed and your HubSpot account is connected, you can start configuring the integration. This may include setting up workflows, creating custom fields, and mapping your Shopify data and HubSpot data.

5. Test the integration

Before going live with the integration, it’s important to test it thoroughly to ensure that everything is working correctly. Test different scenarios, such as making a purchase, updating customer information, and tracking order statuses.

6. Launch the integration

Once you’re confident that the integration is working correctly, you can launch it. Make sure to monitor it closely in the first few weeks to ensure that it’s functioning as expected.

Possible Integration Difficulties:

However, before you integrate, here are some potential demerits that you need to know. Shopify plugins for HubSpot have potential demerits to consider, including limited functionality, complexity, cost, security risks, and compatibility issues. 

The plugins may not offer all the features you need, can be time-consuming to set up, come with additional costs, pose security vulnerabilities, and cause compatibility issues between the two software systems.

Recommended Reading: The HubSpot Epicor Eclipse Integration Guide

Shopify HubSpot Integration Using APIs

If you’re comfortable with coding, you can use APIs to integrate Shopify Plus and HubSpot. Here’s how to set up Shopify Plus HubSpot integration using APIs:

1. Create a HubSpot Account

If you don’t already have a HubSpot account, you will need to create one. You can do this by going to the HubSpot website and signing up for a free account.

2. Generate API keys in HubSpot

Once you have a HubSpot account, you need to generate API keys. Go to the HubSpot API page and create a new API key. You will need this key later to connect Shopify with HubSpot.

3. Create a Shopify App

In order to use the Shopify API, you will need to create a Shopify app. Go to the Shopify Partners website and create a new app. You will need to provide information about your app and configure its settings.

4. Connect Shopify with HubSpot

Once you have created your Shopify app and generated your HubSpot API keys, you can connect Shopify Plus with HubSpot. In the Shopify app settings, go to the “App setup” section and enter your HubSpot API key. This will allow Shopify to communicate with HubSpot.

5. Set Up Real-Time Data Syncing

After you have connected Shopify Plus with HubSpot, you need to set up data syncing. This will allow data to be automatically transferred between the two platforms. You can use the HubSpot API to sync customer data, order data, shopping cart data, and product data.

6. Customize Your Integration

Finally, you can customize your integration to meet your specific needs. You can use the HubSpot API to create custom properties, workflows, and reports. This will help you get the most out of your integration and improve your business operations.

Possible Integration Difficulties:

 Integrating Shopify Plus and HubSpot using APIs can be challenging due to technical complexity, potential data sync errors, additional costs, security risks, ongoing maintenance and support, and limitations on data transfer.

It requires expertise and knowledge of both platforms to set up and maintain the integration accurately, which can be costly and pose a security risk. 

Moreover, API integrations require regular maintenance and updates to ensure they are functioning correctly, and they may have limitations on the types of data that can be transferred between platforms.

Relevant Reading: Shopify Epicor Connector: How The P21 Integration Works

How Shopify Plus HubSpot Integration Can Help You Automate Your Business Processes

Shopify Plus HubSpot integration can help automate your business processes by streamlining data flow between your Shopify Plus eCommerce store and your HubSpot CRM platform. With this integration, you can:

Sync Customer Data

By integrating Shopify Plus with HubSpot, you can sync customer data from your Shopify store to your HubSpot CRM automatically. This can include customer contact information, order history, and more. By having all of this data in one place, you can gain a better understanding of your customers and tailor your marketing efforts accordingly.

Automate Marketing Workflows

You can create automated workflows in HubSpot that trigger based on customer behavior, such as abandoned carts or purchases. This can help you nurture leads and drive more sales.

Create Targeted Campaigns

By combining data from Shopify Plus and HubSpot, you can create targeted marketing campaigns that are more likely to resonate with your audience. For example, you can create a campaign that targets customers who have purchased a certain product in the past.

Personalize Customer Interactions

Excellent customer support is what helps you stand outside. With the data you collect from Shopify Plus and HubSpot, you can personalize your interactions with customers. For example, you can send personalized emails based on their order history or recommend products based on their browsing behavior. 

Track Performance

With the integration, you can track the performance of your marketing campaigns and see how they impact your sales. This can help you make data-driven decisions and optimize your marketing efforts.

Similar Reading: Shopify eCommerce Solution – Simplifying Your Distribution Business

Success Stories: Integrations for Shopify and for HubSpot

Steel and Pipes- Shopify & P21 Extension

Steel and Pipes, a steel market provider in Puerto Rico and the Caribbean, was facing challenges with manual data entry and data assessment in their P21 ERP and Shopify online storefront. They had a large product database and were unable to customize products as per business demands and customer requests, making it complicated for customers to explore products. 

With the help of DCKAP Integrator Connector, Steel and Pipes achieved seamless Shopify integration by connecting their ERP and eCommerce storefront, allowing for smooth workflow of product data, inventory, order processing, and order fulfillment. The integration took only 2 weeks to set up, providing Steel and Pipes with the liberty to customize their product data and showcase their products without any worry of scattered data in the backend. Integration proved to be the innovation that placed Steel and Pipes on a high pedestal.

Read the complete case study here.  

Hi-Tech Fasteners (HTF)- P21 and HubSpot Integrations

Hi-Tech Fasteners (HTF) is an ISO-certified distributor of electronic hardware, fasteners, and components to customers around the world. With over 30 years of experience, HTF has built a proven track record of stocking a diverse inventory of standard and non-standard items. Same-day shipping is available on most orders, and their sales team is comprised of industry veterans with decades of experience.

To keep up with the exponential growth of their business, HTF decided to eliminate the manual process of data entry and integrate their marketing automation tool, Hubspot, with their backend data monitoring system, Prophet 21 ERP. DCKAP Integrator provided a solution that included three use cases for the bidirectional sync of customer data between Hubspot and ERP. With the HubSpot integration in place, HTF can now avoid data inconsistency and save a lot of time on manual data entry. All the customer data is now in one place, enabling HTF to get deeper insights into their customers and attract more profits.

Read the complete case study here.

Get Started with Your Shopify Plus HubSpot Integration 

Integrating Shopify Plus with HubSpot can provide numerous benefits for your eCommerce company, including streamlined workflows, lead generation, improved customer engagement, and better data insights.

DCKAP offers a free trial and a support team to help you get started with this integration seamlessly. By leveraging the right integration solution, you can unlock the full potential of your Shopify store and achieve greater success in your online business. Contact the DCKAP Integrator support team today to learn more about the benefits of integrating your ecommerce platform and CRM.

Aiswarya Madhu

Aiswarya Madhu is a highly skilled and experienced content creator with over 2 years of expertise in developing engaging and informative content for eCommerce enthusiasts and distributors. She has a deep understanding of the dynamic world of eCommerce, with a focus on eCommerce integration and ongoing distribution trends. Aiswarya is committed to delivering high-quality, insightful, and engaging content to her readers beyond the DCKAP blog -- channeling her strengths in social media, Medium, Quora, video and more

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