Explore how DCKAP Integrator streamlined MicroDAQ’s Business Operations to increase efficiency.
About MicroDAQ
MicroDAQ is an authorized stocking distributor of more than 30 manufacturers of data logging, data acquisition, and weather station products. Their solutions cater to a wide range of industries, including transportation, agriculture, pharmaceuticals, HVAC/R, environmental, education, science, and industrial sectors.
With an eCommerce store built on Magento 2, MicroDAQ provided customers with a modern online shopping experience, backed by Distribution One ERP to manage backend operations. But as their customer base and sales channels grew, keeping both systems aligned became a real challenge.
Challenges
Being a company that sells data loggers worldwide, their presence was needed on multiple selling channels so MicroDAQ could reach potential customers of all kinds; all industries wherever they are. But with this growth came complexity.
Every new order from Magento, Amazon, or eBay had to be manually entered into their ERP, Distribution One. This meant employees were spending hours checking, re-checking, and updating records — a process that only grew more demanding as order volumes increased.
This created several hurdles:
- Inventory mismatch: Products sold on Amazon weren’t always reflected on the Magento store, creating a risk of overselling.
- Manual overload: Staff spent notable amounts of time updating orders and product data across multiple systems.
- Data inaccuracy : Without real-time updates, customers didn’t always have access to accurate stock availability or pricing.
- Customer experience issues: Inconsistent data across channels risked potential confusion and reduced trust.
MicroDAQ needed an integration solution that would eliminate these manual processes and create a single source of truth across their eCommerce, ERP, and marketplace operations.
Solutions Provided
The turning point came when MicroDAQ decided to automate. With DCKAP Integrator, the flow of data between Distribution One ERP, Magento and the connected marketplaces was streamlined. No more manual checks, no more duplicate entries, just clean, accurate data syncing in real time.
1. Customer Sync (Magento 2 → Distribution One)
New or updated customer information from Magento was automatically pushed into Distribution One, ensuring teams always had up-to-date records.
2. Product Sync (Distribution One → Magento 2)
Product details like names, descriptions, specs, attributes were synced from ERP to Magento, keeping the online catalog accurate.
3. Inventory Sync (Distribution One → Magento 2)
Real-time stock updates from ERP ensured that customers browsing Magento, Amazon, or eBay always saw the correct availability.
4. Order Sync (Magento 2 / Marketplaces → Distribution One)
Every order placed on Magento, Amazon, or eBay was synced directly into ERP, removing the need for manual entry.
5. Order Status Sync (Distribution One → Magento 2)
Updates from ERP were automatically reflected back in Magento, so customers could track delivery status without delays.
5. Pricing and Sales Tax Sync (Distribution One → Magento 2)
Pricing updates and region-specific tax details were pushed from ERP to Magento, ensuring transparency and compliance.
By closing the loop across all systems, MicroDAQ was able to save time, reduce errors, and build a process that scaled with their order volume.
ERP-First Impact on the Business
The impact of this integration was felt immediately across MicroDAQ’s operations:
- Faster order processing: Orders from Amazon and Magento flowed directly into Distribution One without manual entry.
- Improved inventory accuracy: Real-time updates eliminated overselling and boosted customer confidence.
- Consistent pricing and tax data: Customers always saw the correct price and tax details, regardless of where they purchased.
- Reduced manual workload: The team no longer had to spend hours duplicating data across systems.
- Better decision-making: With a single source of truth for all sales and operations data, MicroDAQ could focus on innovation and growth instead of data management.
In short, DCKAP Integrator helped MicroDAQ move from a patchwork of disconnected processes to a streamlined, automated workflow that supported both eCommerce and multi-channel sales with accuracy and speed.
Final Words
Having chosen the ERP-first integration route,, MicroDAQ seamlessly eliminated the hassle of manual data entry and the errors that came with it. They saved significant time, and with sales from both marketplaces and Magento flowing directly into Distribution One, coordinating operations became much simpler. Their ERP is now the true center of their business, keeping everything in sync.
If you’re facing similar challenges and want to make your ERP the backbone of your operations, get in touch with us. We’ll work with you to streamline your processes and make your day-to-day operations seamless.
