Spruce Industries
Integrations that adapt to storefront changes with power-packed integrations.
About Spruce Industries
Since 1965, Spruce Industries has proven expertise in helping facility managers and their staff achieve brilliant cleaning excellence no matter the size of the facility or the staff. Spruce Industries is known for holistically covering all three: solutions, support and sustainability for all needs associated with cleaning supplies, tools, equipment needs and janitorial supplies.
The Requirement
When Spruce Industries were setting up their ecommerce store using Magento, DCKAP Integrator was chosen to sync the flow of data between the ecommerce platform and their Epicor Prophet 21 ERP. They later made the move to Axim Commerce for their commerce requirements.
And since DCKAP’s ERP-first integration tool is platform-agnostic, it was a smooth update to move the integration pipelines and connect them to the new ecommerce system.
Seamless, Scalable Integration via DCKAP Integrator
P21 Integration is done via DCKAP Integrator. Along with P21 integration, DCKAP implemented an overall Epicor P21 service in this project and enhanced some main functionalities in their website, as follows:
- Create Customer Sync Axim Commerce to P21: This sync helps to map the customer with P21 Customer ID by a new or existing customer creation process, it also transfers customer data from Axim Commerce to P21
- Customer P21 to Axim Commerce: Creation of Customer details from P21 to Axim Commerce is carried over by this Customer P21 to Axim Commerce sync
- Create Order: Once the customer places an order with in-stock products this sync helps to import those orders from Axim Commerce to P21 with valid order details following which involves processing the order by the P21 user.
- Dynamic Pricing: After the customer segmentation process, a dynamic pricing solution was introduced to display price values to the P21 customers
- UOM sync: Customer will create the UOM options for the products from P21 to Axim Commerce
- Inventory sync: In Inventory sync, the Quantity will be pulled from P21 to Axim Commerce
- Offline order Sync: This sync will display the orders in the Axim Commerce frontend when orders are placed in P21.
Conclusion
The Spruce Industries website is now equipped with a completely transitioned company-centric ecommerce store with power-packed integrations & customizable features to give their customers a hassle free user experience.
By addressing their challenges DCKAP not only enhanced the company’s operational efficiency but also contributed to improved customer experiences.
