Tangent is a leader in the recycled plastic lumber industry and is known for its reliability, experience, and commitment to innovation. They specialize in transforming recycled materials into durable, weather-resistant, and environmentally friendly products used across industries like marine, park and recreation, agriculture, and more.

Tangent took a thoughtful and strategic approach when choosing their integration path. One of their primary goals was to reduce ongoing costs typically associated with traditional EDI setups.

Most integration providers in the market charge fees based on the number of transactions or trading partners, costs that can add up quickly over time. To avoid this, Tangent chose to work with DCKAP Integrator.

More importantly, they leveraged API integrations wherever possible. By integrating EDI with API, they were able to eliminate transaction fees altogether. This combination, that is, choosing a provider with a flexible pricing model and implementing API-EDI integrations, helped them cut unnecessary operational expenses while maintaining strong, reliable connectivity with their partners.

They made a smart move that not only supported their current needs but also set them up for long-term efficiency.

Here are a few more reasons that drove their integration journey with us:

• A Shift Toward More API-Centric Flexibility
  While EDI handled much of their established B2B workflows, Tangent saw the growing value of API-based connections especially for new channels like Shopify and direct-to-consumer models. They needed a solution that could bridge both worlds seamlessly.
• Direct Customer Integrations
  For some partners, direct API connections offered faster data exchange and better control. Tangent wanted the freedom to integrate either via EDI or API depending on the customer and use case without rebuilding from scratch each time.
• Cost Efficiency Through Smarter Infrastructure
  Reducing overhead costs, particularly transaction-related expenses, was a key objective. DCKAP Integrator’s ability to centralize and streamline integrations across different formats opened the door to meaningful savings without compromising performance.
• Future-Proofing Their Tech Stack
  As a forward-thinking business, Tangent were investing ahead of demand, and opted to build flexible architecture that could accommodate new partners, faster onboarding, and growing data complexity without major overhauls.
• A Dependable Integration Partner
  Beyond the integration platform itself, Tangent valued responsiveness and collaboration. The DCKAP Integrator team’s hands-on support played a key role in building trust and delivering smooth rollouts across multiple systems.

With all these objectives clear in mind, they upgraded to processes that made them ready for future success. All this, with an integration partner that could scale with Tangent.

Here’s an overview of how the data flows through the system, and the sync type:

Canadian Tire + Infor SyteLine (EDI) (Feb 20, 2025)

• Purchase Order Sync: Canadian Tire → Infor ERP (Sync Type: Dynamic)
• Advance Ship Notice: Infor ERP → Canadian Tire (Sync Type: Batch)
• Invoice Sync: Infor ERP → Canadian Tire (Sync Type: Batch)

Along with other EDI integrations, DCKAP Integrator also logs 997 Functional Acknowledgements. If an EDI document gets rejected, we trigger email alerts and these alerts have been customized for each integration.

These integration pipelines enable Tangent to synchronize their data effortlessly between multiple platforms and keep everything running without unnecessary delays or human errors.

Walmart + Infor SyteLine (EDI) (August 1, 2025)

• Purchase Order: Walmart -> Infor SyteLine (Sync Type: Batch)
• Advanced Ship Notice: Infor SyteLine -> Walmart (Sync Type: Batch)
• Invoice: Infor SyteLine -> Walmart (Sync Type: Batch)
• Text Message: Walmart ->   Infor SyteLine (Dynamic)
• Organizational Relationship: Walmart ->   Infor SyteLine (Sync Type: Batch)
• Application Advice: Walmart-> Infor SyteLine (Sync Type: Batch)

Along with other EDI integrations, DCKAP Integrator also logs 997 Functional Acknowledgements. If an EDI document gets rejected, we trigger email alerts and these alerts have been customized for each integration.

These integration pipelines enable Tangent to synchronize their data effortlessly between multiple platforms and keep everything running without unnecessary delays or human errors.

DCKAP Integrator was selected to make an already strong digital infrastructure even stronger, faster, and easier to scale. Here’s what they gained as a result:

Greater Flexibility with Less Overhead
By simplifying how they manage integrations whether EDI to API, API to EDI, or direct API connections, Tangent reduced the need for custom connectors and additional third-party translation tools. This cut down on system complexity and long-term IT maintenance costs.

Lower Transaction and Processing Costs
Automating data exchange directly through their ERP meant fewer touchpoints, less manual intervention, and no dependency on multiple integration layers. Over time, this led to measurable reductions in overhead and transaction-related expenses.

Faster Onboarding of New Partners
With DCKAP Integrator’s flexible architecture, Tangent could easily work with new trading partners regardless of whether they used EDI or API. This made expansion faster and more efficient, without burdening internal teams.

More Control, Fewer Interruptions
DCKAP Integrator ensured direct control over integrations, instead of relying solely on external service providers. This gave Tangent better visibility into data flows and quicker resolution of any issues. Their internal teams could now make updates with minimal disruption.

Improved Data Consistency Across Channels
With ERP at the center and key systems connected in real-time, reports were more consistent and easier to access. Tangent’s leadership team gained clearer visibility into operations, inventory, and partner performance across the board.

As Tangent continues to grow and add new customers, suppliers, and marketplaces, DCKAP Integrator remains a reliable partner scaling alongside them.

Beyond the technical capabilities, what truly made a difference for Tangent was the flexibility and customer support they received throughout the integration journey. They needed a solution that could adapt to their specific business requirements and DCKAP Integrator offered exactly that. The platform’s flexibility allowed them to tailor integrations as needed, without being boxed into rigid workflows. But what impressed them even more was the support experience.

Anytime an issue came up or a quick change was required, the DCKAP team responded promptly and effectively. This level of responsiveness and commitment to service made a lasting impact. Tangent felt genuinely supported at every step, and that strong partnership became a key reason they continued working with DCKAP Integrator. It wasn’t just about the tool, it was about the people behind it.