In business, time wasted is money lost. When Amazon and your ERP run in silos, every order means extra clicks, manual updates, and a higher chance of mistakes.
Amazon Seller Central ERP Integration turns that around by automating routine tasks, syncing data instantly, and giving you back hours that can be invested in growth instead of admin work.
How To Integrate Amazon Seller Central With Your ERP
Here are a few ways to go about it:
1. Build a custom integration on Amazon’s SP-API
In this method, your developers connect your ERP directly to Amazon’s REST SP-API (Selling Partner API). This option is ideal if you have complex or unique workflows, strict control, or when you already have an engineering team maintaining integrations. Since this method is completely customized to your specific business needs, it is comparatively time-consuming and costly.
2. Use a prebuilt ERP connector (ERP marketplace app)
These are off-the-shelf connectors distributed via your ERP’s app marketplace (e.g., Microsoft AppSource, NetSuite SuiteApp). Ideal, if you prefer fastest time-to-value when your ERP is supported out-of-the-box. This method does not offer customization options so it is best for quick and simple integrations.
3. Go with an iPaaS / integration platform
Another option to connect Amazon Seller Central with your ERP is through integration platforms. These are cloud-based services that sit between your applications and act as the middle layer, moving data back and forth automatically. Instead of building a custom API integration or relying on manual file uploads, integration platforms give you preconfigured workflows that handle orders, inventory, pricing, and shipping updates with minimal effort.
The main advantage of integration platforms is that they are designed for scale. They can handle large order volumes, support multiple sales channels beyond Amazon, and provide monitoring tools so you always know if something goes wrong. For businesses that want efficiency without the burden of maintaining code or dealing with constant API updates, integration platforms are often the most practical path forward.
Why Connect Amazon Seller Central with Your ERP?
When your ERP and Amazon work together, life gets easier. Here’s what happens:
- Orders move automatically: Every Amazon order shows up in your ERP without manual entry.
- Stock and prices stay updated: Your ERP keeps Amazon in sync, so customers always see the right quantity and price.
- Returns and refunds sync too: Any return or refund in Amazon is recorded in your ERP instantly.
And with an integration platform like DCKAP Integrator, all the complicated setup is handled for you:
- Your Amazon connection stays active and secure.
- Data requests are signed and trusted automatically.
- Sensitive information is kept safe.
- If something fails, the system retries on its own.
The result is accurate data, fewer mistakes, and a smoother way to manage your Amazon sales.
Also read: Amazon EDI Integration Explained [+Methods, Benefits]
What Can You Sync Through Amazon SP-API?
Running Amazon sales without integration usually feels like you’re always a step behind. An order comes in, but by the time it’s keyed into your ERP, inventory numbers are already outdated.
Amazon’s SP-API solves this by creating a direct line between Seller Central and your ERP. Here’s what you can keep in sync:
- Orders & Returns : Orders move from Amazon into your ERP automatically, while returns and refunds are captured without manual effort.Â
- Inventory: Stock updates flow from ERP to Amazon in real time, helping you avoid overselling or disappointing customers.
- Product Catalog: Product information, SKUs, and images can be uploaded once in your ERP and published to Amazon.
- Settlements & Fees: Commission, fee, and refund reports sync into your ERP so reconciliation doesn’t become a month-end headache.
- Fulfillment Updates: Tracking details and shipping status go back to Amazon, so customers always know where their order stands.
Challenges of Amazon Seller Central ERP Integration (and How to Solve Them)
Integrating Amazon Seller Central with your ERP can save time and prevent errors but getting there isn’t always simple. Here are some of the common challenges businesses run into, and the best ways to solve them:
1. Complex API Requirements
Amazon Selling Partner API isn’t plug-and-play. It involves security tokens, request signing, and handling constant updates from Amazon.
How to solve it: Use a connector or integration platform that manages the technical heavy lifting (like token refresh, error handling, and compliance) so you don’t have to build it from scratch.
2. Data Mapping Issues
Every ERP is different. The way your ERP stores product codes, order IDs, or pricing may not match Amazon’s format. This mismatch can cause errors or missing data.
How to solve it: Spend time upfront mapping fields between systems. A flexible integration tool that allows custom mappings will save you from constant headaches later.
3. Handling High Order Volumes
If your sales pick up, manual syncing or a poorly designed integration can quickly crash under the load, delaying order processing and creating unhappy customers.
How to solve it: Make sure the integration supports automation, real-time sync, and retry logic so orders never get stuck or lost.
4. Reconciling Financial Data
Amazon settlements include fees, commissions, and refunds, which don’t always align neatly with your ERP’s financial structure.
How to solve it: Automate settlement report imports into your ERP and tie them directly to the right accounts. This reduces manual reconciliation at month-end.
5. Keeping Inventory Accurate Across Channels
Without proper integration, stock levels drift apart between Amazon, your ERP, and other sales channels, leading to overselling or stockouts.
How to solve it: Ensure your ERP is the single source of truth and that inventory is updated in Amazon in near real-time.
6. Ongoing Maintenance
Amazon updates its APIs often. An integration that works today might break tomorrow if it’s not actively maintained.
How to solve it: Rely on an integration platform or provider that continuously monitors Amazon API changes and updates your connection automatically.
Also read: NetSuite Amazon Integration Guide: Methods, Key Features and Challenges
An ERP-First Integration Solution That Helps You Navigate These Challenges
When it comes to connecting Amazon Seller Central with your ERP, you need a powerful tool that understands your ERP inside and out. That’s where DCKAP Integrator stands out.
Most integration platforms treat your ERP like just another system. DCKAP takes a different approach: it puts your ERP at the center of your tech stack.
Now, why does that matter?
Because your ERP is where product, pricing, customer, and financial data all come together. By making ERP the single source of truth, every other system like Amazon, eCommerce, CRM, or accounting stays in sync without you re-entering data over and over.
Here’s what makes DCKAP Integrator different:
- Pre-Built Amazon Connectors: Simplifies SP-API authentication and handles all the technical details like token refresh and request signing, so you don’t have to.
- Visual Mapping Tools: Makes it easy to transform and align data between Amazon and your ERP without writing custom code.
- Rate-Limit Aware Architecture: Built to respect Amazon’s API limits, preventing throttling issues that could interrupt order or inventory updates.
- Real-Time Inventory & Order Sync: Keep stock levels and orders accurate across both Amazon and your ERP, so you never oversell or delay a shipment.
- Automated Return & Cancel Workflows: Refunds and cancellations flow directly into your ERP, cutting down manual effort and reducing errors.
- Audit Logs & Alerts: Gives you full visibility into data flows, with alerts that notify you if something goes wrong, so you can act quickly.
Plus, DCKAP has worked with nearly every ERP used by manufacturers and distributors. That experience translates into faster setups and fewer surprises during integration. This tool combines the robust features you’d expect from any leading integration platform with the specialized ERP-first mindset that makes it truly effective for manufacturers and distributors.
To know more about the product, book a demo today!
FAQs
What is Amazon’s SP-API, and how is it different from the old APIs?
Amazon’s SP-API is a set of REST-based API (Application Programming Interface) that replace the older MWS (Amazon Marketplace Web Service) APIs. It gives vendors and selling partners secure direct access to sales data, shipments, payments, and reports. Unlike the old setup, SP-API comes with stronger authorization and credentials management, which makes it safer to handle sensitive data. Beyond syncing, SP-API helps businesses gain insights into their performance, spot best-selling products, and streamline operations. By following the instructions and best practices in the documentation, you can unlock new ways to improve customer experience and drive growth.
Who can use Amazon SP-API?
SP-API is available for both Amazon Vendors (through Vendor Central) and Selling Partners (through Seller Central). Whether you’re a large brand or a small business, the API is designed to give you insights and automation opportunities to improve operational efficiency.
What can I integrate between Amazon and my ERP using SP-API?
You can sync all your core business processes, including orders, returns, refunds, inventory, catalog content, pricing, and even best-selling products. Financial data such as payments, fees, and settlements can also flow into your ERP. This keeps your ERP as the central data hub while Amazon stays in sync in real time.
How does the Amazon Vendor Central process work with ERP integration?
For Amazon Vendors, integration means pulling sales data, shipment details, and payment reports directly into your ERP. This eliminates manual entry, ensures accuracy, and improves customer experience by keeping operations consistent and on time.
Why is ERP-first integration important for brands and vendors?
For both brands and small businesses, keeping ERP at the center ensures you have one source of truth for all content, sales data, shipments, and payments. This approach prevents double entry, improves business processes, and creates new opportunities to scale without adding complexity.
