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NetSuite Amazon Integration Guide: Methods, Key Features and Challenges

Aaron Pallares
November 15, 2023 |
NetSuite Amazon Integration

Businesses in the ever-changing world of ecommerce are continually looking for better ways to organize processes, track stock, and ensure customer satisfaction.

The industry-leading cloud-based ERP solution, NetSuite, is a good basis for addressing these issues. Businesses can expand and improve efficiency on Amazon, the world’s largest online marketplace.

Top Methods for NetSuite Amazon Integration

1. Direct API Integration

By utilizing their respective Application Programming Interfaces (APIs), NetSuite and Amazon can be directly integrated. Data can be synchronized in real-time using this approach.


  • Achieves real-time updates, guaranteeing the most up-to-date data on inventory availability and order transactions.
  • Reduces the likelihood of mistakes caused by keying in information manually, yielding a more true picture of how business processes are conducted.


  • API connection setup can be complex and may necessitate the use of dedicated development resources.
  • Considerable time and money may be needed for development and upkeep if you choose this approach.

2. Integration Platforms

Integration platforms act as middleware, allowing NetSuite and Amazon to communicate with one another. Pre-built connectors are a common feature of these platforms, which greatly facilitates the procedure.


  • Quicker deployment thanks to pre-coded, Amazon-specific connectors for use with NetSuite.
  • Minimizes the time needed for development by requiring less custom code, which in turn speeds up the rollout.


  • Companies rely on the connector platform, which relies on the providers for its reliability and upgrades.
  • Some platforms may charge fees based on how often you use them or how long you sign up for their service.

Recommended Read: Amazon ERP Integration Explained

3. CSV File Import/Export

To summarize, this strategy entails either exporting data from NetSuite to CSV files or importing CSV files into Amazon Seller Central.


  • Designed for companies that only want minimal integration features.
  • It costs less than integrating with an API or using a third-party app.


  • Typically uses a batch processing methodology rather than providing constant, real-time updates.
  • Exporting and importing CSV files manually is time-consuming and prone to human errors.

4. Custom Scripting and Code

Briefly, organizations can get a customized integration set up between NetSuite and Amazon by having their scripting and code built to meet their needs.


  • Tailored solutions enable extensive integration and customization to meet specific business needs.
  • Capable of being expanded to meet the changing requirements of a growing firm.


  • It is expensive to maintain because it needs constant attention from trained programmers.
  • Custom script development, testing, and rollout could take more time than employing a ready-made alternative.

Also read: ERP Integration with eCommerce: Benefits, Methods, and Best Practices

Key Features of NetSuite Amazon Integration

When you combine NetSuite and Amazon, you get a lot of useful features that make your business run more smoothly and help you succeed in the fast-paced world of ecommerce. Let us talk more about these features:

Real-Time Data Synchronization

This function makes sure that data is synced between NetSuite and Amazon in real-time, so you can see orders, inventory levels, and customer information as they really are. The benefit is that businesses can make smart choices based on the most up-to-date data, which cuts down on handling errors and delays.

Efficient Order Management

The integration makes it easier to manage Amazon orders within NetSuite, giving you a single view of all your sales transactions. The benefits are that it speeds up order handling, cuts down on manual work, and makes managing and fulfilling orders more efficient overall.

Comprehensive Inventory Management

This feature gives companies a clear picture of their inventory levels across both Amazon and NetSuite, which helps them handle their stock better and avoid running out or having too much of it.

The benefits are that it makes it easier to keep track of goods, lets you make decisions about restocking based on data, and makes sure that customers can always get what they want.

Amazon FBA Support

This integration handles the Fulfillment by Amazon (FBA) process smoothly within NetSuite. It gives you information about FBA fees, takes care of refunds, and gives you a full picture of how FBA works.

The benefit is that FBA businesses can manage their fulfillment processes efficiently within their NetSuite environment. This keeps their financial records correct and makes operations run more smoothly.

Order Adjustments and Refunds

This connection makes it easier to handle order adjustments and refunds in NetSuite, which makes sure that changes made on the Amazon platform are reflected correctly in financial records.

The benefit is that it cuts down on mistakes made by humans when handling refunds and adjustments, making sure that money is handled correctly, and keeping a clear record of all transactions.

Multi-Marketplace Connectivity

This feature lets businesses connect with more than one Amazon Marketplace, which helps them reach more customers around the world and run their businesses more easily in different areas.

The benefit is that it gives businesses the freedom to target different types of customers, which increases their possible customer base and income streams.

Business Unit Support

This part of the merger works well with different business units and gives everyone a clear picture of how things are going, no matter where they are located. The benefit is that it helps companies with various units run their operations smoothly, making sure that everything is clear and consistent across the whole company.

Amazon Web Services (AWS) Integration

This integration uses Amazon Web Services (AWS) to link NetSuite and Amazon Seller Central safely and reliably. The benefits are that it protects the privacy and security of data and builds a reliable foundation for safe and smooth integration.

Operational Monitoring and Reporting

The integration provides a full dashboard that shows real-time updates on important data like reports on regular visitors, product catalogs, and other important signs. The benefit is that it improves operational visibility, which lets businesses make choices based on data and quickly find and fix problems.

Expert Support and API Connectivity

During the integration process, businesses get help from a team of experienced experts, and the integration depends on strong APIs to make sure that data flows securely and quickly.

The benefits are making sure the merger process goes smoothly, lowering the risk of problems during integration, and giving businesses the knowledge they need to deal with problems.

Related read: 10 NetSuite Integrations + Top Methods For A Smarter Business Integrations

Importance of NetSuite Amazon Integration

Businesses that are serious about improving their operational efficiency and fostering long-term success in the rapidly shifting ecommerce industry should integrate NetSuite and Amazon as soon as possible. 

This integration, which also addresses significant order and inventory management issues, makes it possible for a seamless connection between these two powerful systems.

Streamlining Sales Processes

The integration’s focus on streamlining sales processes is critical. A consolidated view of all sales transactions is provided to organizations by the real-time synchronization of Amazon sales orders with the NetSuite account. 

By eliminating the need for manual processes, this integration improves data quality and reduces the possibility of human error.

Optimizing Inventory Management

Successful online stores can’t function without efficient inventory management, so it’s important to find ways to improve this process. To avoid stockouts or overstocking, the integration gives firms several ways to manage and monitor inventory levels. 

This guarantees that items are always available for shoppers, elevating their retail experience.

Enhanced Customer Service

The integration emphasizes offering first-rate customer service, which leads to improved satisfaction rates overall. Businesses can better serve their customers’ needs by responding to their inquiries promptly and providing accurate information regarding order fulfillment and delivery timing based on real-time updates on the current status of available orders. 

When customers are happy, it fosters a relationship of trust and loyalty.

Seamless Order Management

Efficient order management is crucial for firms dealing with a high volume of transactions. The integration makes it possible for orders to be processed quickly and gives business owners a centralized view of all sales transactions. 

This consolidated method enhances the overall effectiveness of processing orders.

Effortless Financial Management

The integration facilitates the management of financial activities, such as settlements and the processing of Amazon settlement reports. This guarantees that companies get an accurate picture of their financial situation and may base decisions on that picture.

Expanding Reach and Operations

In addition to Amazon, the integration allows for connectivity with other platforms like eBay, giving companies more options for reaching customers and running day-to-day business. This increases the company’s reach in the market and its potential income sources.

Strategic Control and Visibility

The integration gives companies control over integrations. Key metrics and performance indicators can be viewed in real-time via a user-friendly dashboard with an intuitive design. This ensures that companies can direct their efforts strategically.

Expert Support and Seamless Connectivity

Support from a team of seasoned experts and dependable connectors ensures that organizations have what they need at every stage of the integration process.

DCKAP Integrator: ERP Integration Platform Built for Distributors

With DCKAP Integrator, enterprises can effortlessly integrate NetSuite Amazon and address the unique challenges of the ecommerce industry. The DCKAP Integrator optimizes NetSuite Amazon integration with efficiency, accuracy, and simplicity.

Because it simplifies integration, the DCKAP Netsuite Connector is a significant strength. Businesses may link NetSuite ERP to Amazon with this solution, streamlining data flow. Orders, inventory levels, and customer data are synced in real time between NetSuite and Amazon using the DCKAP Integrator.

This helps enterprises make decisions by reducing manual processes and improving data accuracy across both platforms.

During integration, the DCKAP Integrator provides expert support. The DCKAP team has years of experience in NetSuite integration and understands data sync. Powerful APIs support secure and effective data exchange between NetSuite and Amazon. Business data confidentiality requires this reliability.

The DCKAP Integrator’s user-friendly interface increases operational efficiency. Businesses see frequent visitor data, product catalogs, and real-time updates. End-users may monitor NetSuite Amazon Integration performance and rapidly trace and fix issues thanks to the dashboard’s simple design.

DCKAP Integrator supports Amazon FBA and order modifications in addition to core integration. With NetSuite, FBA organizations may automate fulfillment, fees, and refunds. The solution streamlines order adjustments and refunds to match Amazon platform changes in financial records.

Overcoming Challenges: A Seamless NetSuite Amazon Integration

1. Addressing Business Challenges

Businesses frequently experience difficulties with data flow management, order processing, and inventory control when working with numerous platforms.


Fortunately, these issues can be avoided in the future because of the tight integration between NetSuite and Amazon provided by the NetSuite Amazon Integration. This prevents data from being stuck in one system or taking too long to process because of human mistakes.

2. Expert Support and API Connectivity

Without the right support, businesses may run into issues during the integration process, which can be complicated.


NetSuite Amazon Integration via DCKAP Integrator comes with expert support, providing distributors with the assistance they need to manage any issues. The possibility of integration-related issues is reduced when robust APIs are used to facilitate the transfer of data across systems.

3. Operational Efficiency and Full Visibility

Inefficiencies in operations and a lack of insight into crucial data can hinder decision-making.


The integration’s comprehensive dashboard offers real-time updates on product catalogs, frequent visitor reports, and other crucial indicators. With this kind of comprehensive insight into their operations, businesses can make better, more timely decisions and run more smoothly.

4. Seamless Connectivity with Amazon Web Services (AWS)

It can be difficult to set up a safe and dependable link between NetSuite and Amazon Seller Central.


DCKAP Integrator leverages Amazon Web Services (AWS), making that the connection is safe and stable. A reliable foundation for seamless integration is created as a result, in addition to protecting the privacy and integrity of company data.

5. Multi-Marketplace Connectivity

Managing operations in numerous locations when using multiple Amazon Marketplaces is a hard endeavor.


Businesses may now access a wider audience on a global scale thanks to the NetSuite Amazon Integration, which offers communication with many Amazon Marketplaces. This guarantees that businesses can manage their operations and interactions with customers across multiple regions efficiently.


Businesses can’t afford to ignore the efficiency gained in minutes with a well-managed NetSuite Amazon integration in today’s competitive climate, where every minute counts.

NetSuite Amazon Integration with DCKAP Integrator provides sophisticated tools for handling journal entries, NetSuite credit memos, and Amazon order adjustment data. This includes customer payment support, import adjustment fee concerns, and convenient support team contact.

eCommerce companies gain strategically from DCKAP Integrator beyond integration. To link NetSuite with Amazon, the DCKAP Integrator simplifies complex processes, provides expert support, and enhances operational visibility. Contact our integration experts to know how integration can help your business.

Aaron Pallares

Aaron Pallares is a Solution Consultant and an Account Manager at DCKAP. A Certified ScrumMaster and an expert on the DCKAP Integrator, he enjoys providing clients with in-depth analysis of digital architecture. He always looks into previously held, existing, and new digital best practices. He delights in better understanding the psychology of digital architecture, its interactions with businesses, and forward trends. He is a self-proclaimed, “forever student” of digital practices. When he is not working, he watches a movie or reads books about human interactions and the tech world.

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