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Using Infor API To Unlock Profitability Through Integration 

Aiswarya Madhu
January 6, 2023 |
Infor API

Infor API Integration is easy to use and can be integrated into existing IT infrastructure. Most businesses nowadays have some sort of data that they need to keep track of. This data can be anything from customer information to inventory levels. In order to make the most out of this data, it needs to be properly organized and easily accessible.

This is where Infor API Integration comes in. It allows for secure access to data with robust authentication protocols, which helps ensure that only authorized personnel have access to sensitive information.

Moreover, this gives you a single point of control to view and manage your data in one place, as well as create custom reports and dashboards. by automating tasks such as creating new leads or updating contact information.

Infor On-Premises ION APIs- Intelligent Open Network  

Infor is a global leader in enterprise software solutions, providing tailored cloud-based applications for businesses of all sizes. Their suite of products covers a wide range of industries and applications, from manufacturing to healthcare and retail to financial services.

With their advanced technology, Infor enables their customers to successfully automate and integrate processes, streamline operations, increase efficiency, reduce costs, and ensure organizations’ industry-specific customer needs. Infor offers an array of software solutions specifically designed to meet the unique requirements of enterprises in various industries. This includes industry-specific ERP suites such as Infor CloudSuite Industrial, CloudSuite Financials & Supply Chain Management, Infor Human Capital Management, Infor Product LifecycIe Management, Infor OS, Infor M3 ERP, and Infor SyteLine ERP. 

However, to maximize the efficiency of Infor products suite, integration with other businesses is paramount. Infor has its own native API, ION API Gateway, that gives users seamless data integration support.    

  • Infor API (ION) easily integrates Infor solution and industry-specific enterprise solutions, while eliminating information silos.
  • Infor API (ION) provides the flexibility you need to make an often complex web of enterprise systems work together.
  • It provides long-term sustainability to optimize return on technology investments.
  • With Infor API, one application can be upgraded, replaced, or even fail without taking the entire network down.
  • Information is accessible in real-time, and system maintenance is less costly and complex.

In a nutshell, Infor API makes it easier than ever to integrate both Infor and third-party software applications, while streamlining your business process flows to improve performance. This powerful technology provides a simple, scalable middleware framework that helps you achieve unparalleled end-to-end efficiency. However, Infor API has its own limitations which may hinder your business as you get ready to scale up.

Read More: Integrating Infor Cloud ERP With Your eCommerce Platform

How Does An API Level Up Your Integration Journey 

An API (Application Programming Interface) is a set of software protocols that enable applications to communicate with one another. In the context of business, APIs can be used to integrate systems or services.

Here are some benefits of API integration:

Enhanced Customer Satisfaction

Good customer service is one of the key benefits of API integration. API integration allows your customers to get all their information in one place, which means they can easily find what they need and compare products, services and rates. This also helps you keep up with trends and make better-informed decisions about your business.

Easy Data-Driven Decision-Making

Data management is another major benefit of API integration. Your customers love getting all their information in one place, making it easier for them to compare options and make informed decisions about what products or services they want to buy. This helps you reduce customer support costs as well as improve employee productivity by reducing time spent on customer service calls or email exchanges with unhappy customers.

Good  User Experience For Your Customers

Your customers have high expectations from your brand nowadays, so it’s important that they have an amazing user experience when using your website or application on mobile devices such as tablets or smartphones. API integration completely. 

Utilizing an API enables access to certain information, and services. By doing this, your developers can enable the ability for your customers to personalize their use of your solutions. For instance, customers can choose the data they need and the manner in which it is delivered.

Cybersecurity For Your Brand

When you integrate your website with an API, you are establishing a secure connection between your site and the API provider’s servers. This means that any information sent over this connection is protected from hackers who may be trying to steal data or hack into your system.

Good Financial Control And Savings

APIs allow you to integrate various systems such as accounting or banking software, which allows for better financial management through better control over activities and expenses. This means better savings for your company, which is good news for any business looking for ways to increase revenue and profitability.

Recommended Reading: Integrating Infor Cloud ERP With Your eCommerce Platform

Infor’s Native API – How Does It Limit Progress

Most ERP systems come with inbuilt APIs that allow for limited integration with other software applications. While this might seem like a good thing at first, it ultimately limits the progress that can be made with the system. Here’s why: 

While inbuilt APIs are necessary for integrating an ERP with other software, they can also act as a limiting factor when it comes to the ERP’s overall development and progress. This is because in order for an ERP’s inbuilt API to work properly, it must be constantly updated and maintained – which can take up valuable time and resources that could be better spent elsewhere.

What’s more, as an ERP system grows and changes over time, its inbuilt API may become outdated and no longer compatible with the latest versions of the software it needs to integrate with. This can create serious problems down the line and severely limit an ERP’s potential for growth. For these reasons, it’s important to carefully consider an ERP’s inbuilt API before making any decision about which system to use.

So, it’s time to Think, is Infor API All You Need When Scaling Up? 

When scaling up, revamping your technology stack is also necessary to keep up the pace. You know that old adage, ‘the only thing that’s constant is change’? Well, it’s true—and it’s also a great way to describe how technology works.

The thing that worked for you yesterday might not work today. Sometimes, it’s not just enough to rely on your ERP’s own API integration platform capabilities. It’s important to find a middleware solution provider who can provide you with an extensive business solution and customization capabilities based on your business logic. There are third-party API providers who can help customize your data requirements based on the business logic.  

In the case of Infor API, ION API Gateway, it would benefit you in the initial stage. But as you scale up, it won’t be able to function according to your unique requirements. So it’s better and wise to find a third-party API solution provider that can get you customized solutions.

Top Ways DCKAP Integrator Helps Streamline Infor Integration

DCKAP Integrator API (uses Restful API) is designed with scalability in mind, so they can easily be adapted to meet the needs of larger organizations. Infor can also use the DCKAP Integrator API to extend existing applications with new features or capabilities, including ecommerce platforms (like BigCommerce or Shopify), PIM, EDI and more.

By integrating data from multiple sources, organizations can create an integrated view of their entire operation for improved decision-making and product innovation. In addition, DCKAP Integrator API is secure and reliable, making it ideal for mission-critical applications that require a high level of security. 

They also feature comprehensive monitoring tools for keeping track of performance metrics such as response times and error logs. This helps ensure that your applications remain up-to-date and running at peak efficiency.

Relevant Reading: Infor Integration Explained

Here’s how the DCKAP Integrator middleware solution stands out from Infor’s API (ION):  

Keeps Customer Records Unique

Let’s say you’ve had an ERP system for a while and are just launching your eCommerce website. To handle all of their orders and save personal information like stored cards, coupons, and other items, customers will usually register an account first.

The newly produced customer information will now be retrieved by DCKAP Integrator, which will then push all of the client data into Infor. What happens if the client is an existing ERP client? The Infor API API produces a duplicate record when an existing client registers. The DCKAP Integrator Infor API, on the other hand, has the capacity to recognise an existing customer and add the information to that customer. No duplicate customer record is produced.

Inventory Data Synchronization in real time

How does it look when your customer tries to order a product and it shows unavailable/out of stock? Keeping the inventory details up-to-date is the key to keeping your customer satisfaction intact. The inventory has to be synced in real time so that the consumer can place the order as soon as the item becomes available without any delay.  

However, DCKAP Integrator has distinct retrieval logic for assembled goods that are built (made up of several individual components) and for individual products In this case, the client is given real-time inventory details via dynamic sync of the inventory information.

Seamless Sales Order Synchronization

Order is the bedrock of the eCommerce website and company. Every time an order is made, the DCKAP Integrator will update Infor with the information.

Regardless of the payment method, DCKAP Integrator Infor API will provide you the luxury of transmitting the order money. In the case of a card, you will have two options.

The DCKAP Integrator will only provide the authorization number and date of payment if the card payment has already been processed on the eCommerce site. On the other hand, DCKAP Integrator API will send all card-related information if Infor handles the payment.

Ensures Dynamic Pricing

The first step in attracting more consumers to your business is to implement an effective price plan for your clients, such as offering them discounts, coupons, and so forth. Then, in order to keep clients for a long time, you must develop various price schemes for them. Additionally, it is crucial to maintain consistent pricing throughout eCommerce and ERP. DCKAP Integrator API automatically updates the prices on the eCommerce site.

Unlock The Power Of Integration With Infor API

The world is getting connected. From big manufacturing industries to large-scale industrial distributors are planning digital transformation. With the help of IoT, digitalization has made its way into almost every industry. In order to make sense of all this data, companies need reliable and end-to-end technology for data management. 

Synchronizing data from various sources can help streamline processes and make it easier to share information among team members, customers, and partners. An API (or application program interface) lets you integrate different software programs so that they can communicate with each other more easily. 

If you are planning to maximize the performance of your ERP, let it be Infor, Acumatica, Sage or anything, our DCKAP integrator API will help you customize your data sync requirements with zero hassles. Get a demo today.

Aiswarya Madhu

Aiswarya Madhu is a highly skilled and experienced content creator with over 2 years of expertise in developing engaging and informative content for eCommerce enthusiasts and distributors. She has a deep understanding of the dynamic world of eCommerce, with a focus on eCommerce integration and ongoing distribution trends. Aiswarya is committed to delivering high-quality, insightful, and engaging content to her readers beyond the DCKAP blog -- channeling her strengths in social media, Medium, Quora, video and more

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