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E-Commerce Visionary Muliadi Jeo Shares Insights on Omnichannel Strategies and Southeast Asia in DCKAP Driven Podcast 

Sonia Coleman
April 5, 2024 |
Building A Successful eCommerce Company in Indonesia Muliadi Jeo, Chief Technology Officer at SIRCLO Driven By DCKAP

Jeo, Chief Technology Officer of SIRCLO and Co-Founder of iCUBE, Discusses Entrepreneurship, Collaboration, and the Indonesian Technology Market

Austin, Texas—In a recent episode of the Driven by DCKAP podcast, Muliadi Jeo, a technology entrepreneur and Chief Technology Officer of SIRCLO, shared his insights with host Karthik Chidambaram on the evolution and future of e-commerce, particularly in Indonesia and the broader Southeast Asian market, including Vietnam and the Philippines.

A Journey of Innovation and Entrepreneurship

Muliadi Jeo’s entrepreneurial journey from co-founding iCube to becoming the CTO of Sirclo after a strategic merger, is a story of adaptability and long-term vision in the fast-paced tech industry. He shares how he transitioned from his early venture of selling Japanese gadgets in the U.S. to now leading a major omnichannel e-commerce enabler in Indonesia.

The Rise of Omnichannel Retail in Indonesia

Under Muliadi Jeo’s leadership, SIRCLO has emerged as a key player in the Indonesian e-commerce landscape, championing the omnichannel approach. Jeo explained how SIRCLO facilitates brands in leveraging both online and offline channels to provide seamless customer experiences. His insights into Indonesia’s market dynamics—characterized by a young, tech-savvy population and challenging geography for shipping—shed light on the innovative strategies companies must adopt to succeed. 

Embracing Collaboration in a Competitive Environment

A significant highlight of the podcast was Jeo’s philosophy on collaboration, even among competitors. By organizing events that bring together various stakeholders in the e-commerce ecosystem, Jeo exemplifies how fostering a collaborative community, in this case around Magento/Adobe Commerce, can drive the industry forward. “Establishing a healthy ecosystem enables all the players to bring the ecosystem up. It’s a win-win for everyone because merchants know that they will be investing in a platform that has a lot of support,” he said.

Muliadi Jeo’s appearance on the DCKAP Driven podcast offers invaluable lessons on innovation, leadership, and the power of community in the digital age. His experiences and strategies provide a blueprint for success in the competitive and ever-evolving world of e-commerce.

More Information

For more details, visit the Driven Podcast portal or tune in on YouTube or Spotify.

For information about ERP integration, product information management, and more, check out the DCKAP Distributor Blog.

Additional resources: ERP System Integration | ERP – E-commerce Integration Guide

Subscribe to the Driven by DCKAP Podcast

About the Driven Podcast

The DCKAP Driven Podcast is an audio and video show that explores leaders’ stories, digital journeys, and insights on trends in B2B and distribution. The podcast is hosted by Karthik Chidambaram, founder and CEO of DCKAP, who grew the company from two employees to a global team of more than 200 employees. DCKAP was recently awarded “Best Support,” “Momentum Leader” and “Easiest to Do Business With” by G2.com, the world’s largest and most trusted tech software marketplace.

About DCKAP

DCKAP is a digital solutions leader that helps distributors simplify digital commerce. Its cutting-edge solutions simplify e-commerce, software integrations, and product information management, ensuring B2B businesses stay ahead in an increasingly digital world. Its flagship product, DCKAP Integrator, is used by distributors and manufacturers to automate data between ERP, e-commerce, and CRM systems. Founded in 2005, DCKAP is a global and distributed team headquartered in Austin, TX. Visit DCKAP at dckap.com or follow us on LinkedIn.

About SIRCLO

SIRCLO Group is a leading omnichannel commerce solution provider in Indonesia. SIRCLO’s mission is to maximize the potential of humans and businesses through integrated technology solutions, enabling them to embrace the future. The solutions within SIRCLO’s ecosystem cater to enterprise businesses, small and medium-sized businesses, and retail with millions of end-consumers. For more information about SIRCLO, visit www.sirclo.com.

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