Olivia is an entrepreneur running a mid-sized consumer electronics company having two manufacturing units across California. Having accomplished B2B sales for two-long years, currently, her focus has shifted towards deploying an online store to set footprint across the country.
Thanks to Shopify Plus, she currently has the online store up and running. Ideally, the company gets sizeable orders per day online, and the business is running sound and healthy. However, there is a business challenge. She could not easily sync transactions from Shopify Plus frontend to the Oracle ERP at the backend and vice versa.
It has been hectic, time-consuming, and resource-intensive to feed all the data from Shopify Plus into the Oracle ERP, which the company uses to handle, inventory, sales orders, invoices, insights, analytics, to name a few.
The data entry process proved to be prone to manual errors time and time again. To address this challenge it was decided to use Shopify Plus’s Webhooks to create an integration bridge between Oracle ERP and Shopify Plus.
Shopify Plus Oracle Integration
Webhooks from Shopify’s API are a tool for retrieving and storing data from a certain event. There are a variety of webhooks available to fetch information on customers, orders placed, products, carts, prices and so on. These data can be integrated into Oracle ERP without any showstoppers.
The best thing about the integration is the bidirectional data transfer that allows for seamless, real-time sync between Oracle ERP and Shopify Plus. The details updated or changed in Oracle ERP will be reflected in Shopify Plus and vice versa. This way, the orders placed in Shopify Plus can be directly incorporated to the ERP for further processing.
This integration bridge is an individual Shopify app built using Ruby on Rails framework. This stand-alone app can be programmed to sync the required data between Oracle ERP and Shopify Plus; for example, customer information, Order details, Product information, Inventory details, Shipping information.
With this integration, eCommerce businesses will have a hassle-free experience in handling manufacturing, accounting, order management and shipping processes.
A large percentage of businesses like Olivia’s still relies on time-consuming methods to transfer data between Shopify Plus and Oracle.
Though an organization can roll out their online business in Shopify Plus, a majority of their day to day transactions like procurement, invoicing, supply chain and inventory management may happen through Oracle. To make sure the e-commerce division is plugged in smoothly, organizations require a robust integration between Shopify Plus and Oracle.
There is no doubt that the benefits that come out this integration are massive.