DCKAP Technologies
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ISO 9001:2008
Consulting

Infrastructure Management Services

DCKAP a Global Technology Leader, is offering Infrastructure Management Services in its palette of IT Consulting services.

Infrastructure Management Consultation

DCKAP offers end to end services including IT Infrastructure Consultancy, Design, Implementation, storage management and Remote Infrastructure Management. We are a one stop shop for all your IM requirements!

Why choose DCKAP's IMS

  • Optimized/enhanced IT service levels.
  • Re-allocation of internal experts to strategic projects.
  • Quick, Clever, & Agile approach to technology and business change.
  • Reduced Help-Desk Analysts replacing them with cross-skilling.
  • Help Desk processes.
  • Reduction in the number of bounced tickets.
  • Shifted from Person to process dependency.
  • 24/7 support.
  • Proactive Monitoring & Management.
  • Transparency.

We offer

Infrastructure Management Services

1) Application Management

For many organizations, the seamless availability of distributed applications is mission critical. At DCKAP, we ensure application availability round the clock, along with support and back office operations. We also take care of optimal Application performance.

2) Database Management

We help you manage your database better with focus on performance issues. Not only do we provide you with Data analysis in totality with other IT Infrastructure elements but also track and manage every database incident, event and alarm.

We provide

  • Performance and fault monitoring
  • Log reviews
  • Access management
  • Change control
  • Report monitoring
  • For Oracle, Microsoft SQL, MySQL , DB2, and more

3) Network management

DCKAP has experts who will take care of Network planning and Design, Building and maintenance; also, we have expertise in Remote monitoring of network devices & connections.

We provide

  • Troubleshooting
  • Traffic monitoring
  • Device log reviews
  • Configuration backups
  • Change control

4) Server Management

We help you with entire life cycle from Architecture, Designing to maintenance, with special focus on Server Performance and Monitoring.

We provide

  • Server Monitoring 24*7*365
  • patch management & routine administration
  • Server backup management
  • Server consolidation
  • Remote monitoring
  • upgrades and migration services and fine-tuning operations.

5) Storage Management

In the current market, storage demands are on the upward trend, with a need for 24/7 rapid access that is cost effective and manageable on a daily basis.

We start right from scratch, analyzing your existing infrastructure, understanding the needs of all stakeholders and zero in on a solution that offer you significant savings while minimizing investment.

6) Data Center Operations

Data Center Operations practice helps global organizations transform the datacenter into a competitive advantage including a backup plan for Disaster recovery. DCKAP offers a flexible IT infrastructure that successfully reduces TCO, offers a more predictable cost structure and maximizes return on investment. DCKAP supports customers across the data center management lifecycle, right from planning, migration and consolidation to data center operations.

We provide support to different elements within a data center such as

  • Systems and Storage Management
  • Database Management
  • Messaging Environment Support and Hosting
  • Migration and re-hosting

7) Systems Operations

Performance Monitoring to System reboots we cover the entire gamut of system operations.

We offer

  • Performance monitoring
  • OS patches and updates
  • Change management
  • Backup and restore
  • Account management
  • System reboots
  • For MSW, Linux, Unix, AS/400 systems

8) Security Management

We cover content security, access management and data security.

We offer

  • Vulnerability scans
  • Monitoring and reviewing IPS logs
  • Compliance of information security related regulatory mandates

9) Desktop Management

Desktop deployment, management and security make a big dent in the IT budget allocated by an organization. To reduce ongoing desktop support costs, and address the challenges, DCKAP’s IMS practice  has developed a packaged service offering for end-to-end desktop management needs of customers.

We provide services spanning desktop life cycle from desktop deployment and user data management to asset management and helpdesk.

Click here to request for a quote or call us at 1-510-796-2525 (US) | +44(0) 144 250 6383 (UK/Europe) for Infrastructure Management Services Consultation
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CONTACT US

  • USA flag

    USA

    1-510-796-2525
  • UK flag

    UK

    +44(0) 144 250 6383
  • Germany flag

    Germany

    +49 (06403) 60993 71
  • India flag

    INDIA

    +91-44-2663 3535
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