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Epicor Insights 2023 – Thanks For the Great Experience!

Karthik Chidambaram
May 22, 2023 |

Epicor Insights is a top highlight event of the year, and it is the perfect way to hear important industry insights and get more educated on Epicor. This year, the Insights conference was held at Mandalay Bay in Las Vegas, Nevada from May 15-18, 2023. It was my first time attending the Insights conference. Anytime it is a first, it is always special.

Thank you, Epicor, for the invitation!

Building Bridges and Expanding Horizons: A Memorable Evening of Networking at Epicor’s Influencer Gathering

Thanks to Kristin Valentyn for the well organized pre-networking Influencer get-together on Monday. It’s nice when you are invited to such a gathering with the great folks at Epicor. There were lots of great conversations!

Karthik Chidambaram, Founder & CEO of DCKAP with Lisa Pope, President of Epicor.

It was a great pleasure to meet with Lisa Pope, President at Epicor, in person. Just the previous week, we did an interview with her on the DCKAP podcast, Driven, and if you haven’t checked it out, you should listen to Lisa’s learnings. →

Exploring Epicor’s Vision: Keynote and Product Demos from the Insights Conference

The conference began early with an hour breakfast starting at 7am, followed by the Welcome Keynote presentations until 10am. Lisa Pope first welcomed the audience, followed by Steve Murphy, CEO of Epicor, who talked about the amazing growth path that Epicor is on.

Impressively, Epicor has:

• Over 4,500 employees (with at least 800+ in India)
• Over $1.2 Billion in revenue
• 21,000 customers globally, 10,000 on the cloud, and over 2M+ users

In his speech, Steve shared his thoughts on using ChatGPT with caution. He even made a funny joke about it – He asked ChatGPT who the CEO of Epicor was, and it responded with “Himanshu Palsule” (when Himanshu is no longer with Epicor).

Another great highlight of the Welcome keynote was listening to Vaibhav Vohra, Epicor’s Chief Product Officer. He walked us through a live demo of their newly acquired product, Epicor CPC (Connected Process Control), previously known as eFlex. He also touched on Basics of AI, and KBMax which is now known as Epicor CPQ.

Epicor’s partnership with Microsoft Open AI was discussed, awards to customers were given out, and the sessions were open for attendance. One session was focused on B2B commerce and very informative. Epicor is building a new commerce platform for the automotive industry, and they laid out the product roadmap and what’s ahead for Prophet 21.

Later in the evening, after visiting the Epicor booth and learning about their multitude of offerings, we were provided a first-hand guided tour of Epicor’s products – CPC, CPQ, Grow (Analytics), and more. We also had a tour of the Epicor Champion Pavilion, where many of Epicor’s customers were showcased.

Miguel Gonzalez (Zuo Mod), Josh Bell (Arizona Tile) and Karthik Chidambaram (DCKAP).

One of the coolest things about attending conferences like this is you also have a chance to meet with your friends and customers. I was randomly sitting at a breakfast table and met with a couple of DCKAP Customers, and a few customers also noticed us with our branded t-shirts (at least three). It’s great to have moments like these when you travel.

Beyond the Ballpark: Moneyball’s Billy Beane Shares Perspective on Data-Driven Decision-Making

In his speech headlining the day, Moneyball fame Billy Beane (played by Brad Pitt in the movie) highlighted the power of data-driven decision-making and its relevance beyond the sports world.

His message is powerful. Data helps you find athletes. Baseball has 150 years of data that can be used to predict player performance, which showcases its power. And this same lesson can be applied to hiring practices in general. These are great insights that we can apply in our own businesses.

Sam Monti, the CFO of Epicor, also sat down for a Q&A session with Billy Beane. Sam asked great questions on recruiting, the power of data, and he also talked more about using the Moneyball strategy when it comes to acquisitions.

Another great aspect of the conference was that we were able to meet with the Executive Leadership Team of Epicor and ask them questions. Then, on Wednesday evening, we had dinner and entertainment with Jerry Seinfield. It was a great way to end the night and cap off an amazing event in all!

Key Takeaways from Epicor Insights

There were a lot of learnings for me while attending this year’s conference. Epicor is a well run company, continuously investing in new products and solutions. A lot of people at Epicor are long timers, with some having been there for 30+ years. This really speaks to the strength of the executive leadership team. They are in the Make, Move and Sell economy, and they really help make, move and sell!

Thanks to Epicor for all the great Insights! I’m looking forward to next year’s event in Nashville, Tennessee on May 20-23, 2024.

Karthik Chidambaram

Karthik Chidambaram is the Founder & CEO of DCKAP. He bootstrapped the company from his small apartment in Chicago, Illinois. DCKAP simplifies commerce for distributors. DCKAP was started with 2 people, 2 computers and 2 desks and is now a global and distributed team. Karthik reckons industry setbacks and renders solid & practical solutions to organizations. He holds a Master’s Degree in Computer Engineering from Illinois Institute of Technology, Chicago. You can read more about him on his personal blog here.

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