DCKAP Integrator eCommerce integration middleware effortlessly connects your digital commerce platforms like Magento, Shopify, BigCommerce, SAP Commerce Cloud (formerly SAP Hybris) with other applications like ERP and CRM.
Smarter Ecommerce Integration
- Slow processing of orders
- Duplications and errors due to manual data transfer
- Headache in maintaining catalog and product data
- Complexities in handling customer information
- Roadblocks in implementing customized functionalities
- Poor Sales Funnel Tracking, Conversions and Performance
- Customer dissatisfaction due to poor after-sales service
- Order processing throughput is high
- No real time data update like Inventory, Pricing and Order tracking etc.,
Salient Features of eCommerce Integration
using DCKAP Integrator
DCKAP Integrator for your eCommerce Integration
Integrate your eCommerce platform with multitudes of systems such as ERP, CRM and more.
Seamlessly send as well as receive data from/to eCommerce, enabling bidirectional information flow between your systems.
Leverage all your business logic to connect your eCommerce data fields with that of other systems. No developer access needed.
Real time Synchronization
Synchronize your dynamic eCommerce data such as customers, orders, instantaneously with any of your ERP, CRM and other systems.
Scheduling and Batch Processing
Concentrate on implementing new business functionalities. Set up the sync schedule and leave the rest to DCKAP Integrator.
Full Fledged Automation
Automate all your integration processes, including your complex business logic. Just set up your eCommerce integration using DCKAP Integrator.
Benefits of eCommerce Integration using DCKAP Integrator
Prevent Manual Data Entry
Get rid of the daunting task of entering customer, product, inventory and shipping related data manually. Automate the process and avoid potential errors.
Customer Data Management
DCKAP Integrator helps you sync and maintain uniformity between your eCommerce and CRM and ERP systems. You can seamlessly track customer activity which in turn enables you to serve them quicker and better.
Order Information and Fulfilment
Speed up order fulfilment cycle by Integrating your eCommerce platforms with your ERP systems. Streamline all functionalities such as sales, operations, accounting and logistics working on order fulfilment.
Maintain uniform inventory levels over all systems. Prevent overselling or underselling by updating your ERP system with the product availability data in eCommerce.
Sales Funnel Optimization
Communicate your eCommerce orders and customers to your CRM system simplifying and speeding up your marketing and sales processes, and in turn optimizing performance of your sales funnels.
Seamless Data Integration through DCKAP Integrator
DCKAP Integrator helped Technico to combine the online and offline channels, by integrating the online store end-to-end with Epicor Prophet 21 ERP. This allows the business to provide their B2B customers with an omnichannel experience.
- Customer Approval Login
- Order Processing
- Customer Processing
- Product Sync