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Understanding Magento 2 With NetSuite Integration Fast & Easy

By |June 12, 2021 May 2nd, 2022No Comments


Looking into understanding Magento 2 With NetSuite Integration. Business owners, distributors, and sellers who operate Magento 2 and NetSuite separately do not necessarily obtain the most value from these systems in a fragmented structure. They spend copious amounts of time manually and painfully orienting critical data and business information between these platforms, leading to data entry errors. Businesses spend intensive time fixing their own mistakes for their customers. 

The most effective way is to get rid of these challenges is to integrate Magento 2 website with their NetSuite ERP. This integration allows your business processes to be automated which saves critical corporate time, enhances employee productivity, and reduces customer-facing errors by policing the data manually. 

Integrating Magento 2 With NetSuite. 

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This integration has an instant pay-off and ROI for both your customers and business. By improving your operational efficiency your customer will have an overall greater customer experience. 

What To Expect? 

With system integration like this data flows between your Magento2 and NetSuite platforms by automating the process. Sellers can automate a process like online order fulfillment in the ERP, inventory update, pricing notifications, financial reporting, analysis, and more. This reduces manual entries of data and the errors associated with them by automating the entire process. It also saves time and costs lost in human error and productivity hours. 

By integrating between your Magento2 and NetSuite Platform you are making your entire business efficient while empowering your employees and sellers to get increased flexibility such as intelligent inventory procurement and shipment. This insight would allow sellers to provide competitive shipping time. This improves customer and brand trust, loyalty, and most importantly recurring revenue. 

Knowing that your backend processes with Magento and NetSuite integration are operating smoothly you have more time and focus to invest in looking after your customer and your network. An integration like this allows you to synchronize disparate and fragmented systems in real-time, process orders quickly, provide consistent cross-channel product information all on your Magento store. This when performed to perfection massively improves your sales, customer experience, and business efficiency. Sellers display accurate and up-to-date inventory information to reduce overselling, meet delivery expectations and ship the right products ordered. All these aspects are critical in winning the customer with a robust Magento 2 + NetSuite integration. 

Choosing An Integration Approach 

Usually, systems integration is complex and challenging work. Especially as a B2B seller with intricate operations and high-volume data. While this integration allows you to continue using the best platforms individually it becomes challenging for these platforms to “communicate” between themselves and perform data flow automatically. For instance, Magento2 structures and uses product data fundamentally different than how NetSuite used it as an ERP. It would also allow cloud access to all your data after your Magento 2 + NetSuite integration. 

Therefore, choosing the right approach is important during your integration process and you obtain that by understanding your business requirements. Consider the following when determining an integration strategy for your software (along with looking at specific solution features):

  • Customizations: How complicated are your business processes? Do you own proprietary (unique to you) requirements that will require custom solutions?
  • Data Volume: What’s your business’s growth projection? Will you need a solution that scales with your increasing volume of orders, clients, products, etc?
  • Customers: B2C, B2B, B2G (business to government), or all three?
  • Supplier Integration: Do you operate with a network of suppliers that require order splitting and complex order realization workflows?
  • Technical Resources: Do you have internal or external technical support to assist with the project like an IT person or a NetSuite implementer? 
  • Budget: What can you afford relative to what your investment will return?

I stress this because no two businesses are entirely alike. By taking the time to determine upfront all your needs, It’s easier to invest the time to buy the right solution that will have a hockey-stick growth curve. 

How to Integrate Magento and NetSuite? 

There are broadly three alternatives for integrating Magento2 and NetSuite. Let’s explore all three in-depth below.

Point-to-Point Integration (P2P)

Several vendors (Magento Extension Marketplace or NetSuite integration vendors) offer point-to-point integration.

As the name crudely suggests in this integration Magento2 and NetSuite are “pointed” at each other to sync information like inventory counts, orders, customers, and items. With this process, there’s no operational platform in the middle of your systems. You have to define a “master” system to manage your data, this serves as a central repository, or as a platform. Data is transferred “as-is” between the two systems. However, these solutions usually sync data in regular batches, this could be every hour or once/twice a day. 

Usually, sellers go for this process due to its more affordable nature. If you have a budget of a few hundred dollars a month, simpler integration between NetSuite and Magento2 like this could work for you and kick start your growth. 

Disadvantages: You cannot add sales channels as P2P won’t let you do that. P2P is usually rigid to integrating other management systems as your business scales. Each new system addition would require adding multiple connections as P2P only allows for a 1:1 relationship between each system. This would get tedious if you plan on integrating new modules after your Magento2 and NetSuite integration. 

For instance, integrating three systems only needs three connections. But, combining the fourth system pushes you up to twelve connections! What’s concerning that if one system fails, the whole system/platform can collapse. Thus, in this kind of integration, scaling involves totally reconstructing your operations. It’s disordered and you’ll end up paying even more of your resources.

Custom Magento2 to NetSuite Integration

Sometimes sellers want to take a different layout and prefer to build their own custom integration. By working with APIs (application programming interfaces) which are made for public access by both Magento 2 and NetSuite companies. This would require writing customer programming codes to directly link both platforms together. These custom processes are usually completed in-house by your own IT division or by hiring a third-party vendor such as an eCommerce agency or an ERP consultant. 

In this setup environment integration relying on custom code, takes grave knowledge of both Magento2 and NetSuite to surmise how per system receives and sends information then arranging those differences. A single error could wipe or permanently damage all of your business data and lock you out. This is a very delicate process and must be operated by experts only. 

In defense of the “custom” processes, there are few situations when custom integration designs are essential for a company. For instance, some businesses need custom or exclusive additions to NetSuite or Magento2 to assist with SKU administration or order fulfillment. Seldom the only alternative to succeed is by creating a custom solution. 

Although, most B2B retailers, don’t have truly novel wants to justify the expense or support of system integration. Another strategy is easier and more cost-effective eventually. This brings me to…

SaaS-based Integration Platform

The last and perhaps the most cost-effective way of Magento and NetSuite integration is to use a SaaS-based (Software as a Service) integration platform. In this environment, the platform uses pre-built connectors designed for Magento2 and NetSuite, and for every other platform out there you might wish to integrate later. (Pss! highly scalable, you see?) 

Unlike point-to-point integrations, these connectors are configurable and highly customizable to accommodate your business needs. Retailers can define boundaries for how their data behaves and moves within and between the systems, giving them more control and visibility of their data. 

For instance, retailers can set commands of how to perform a single order using various fulfillment areas for every line item on the order based on price or warehouse position. Processes like these occur automatically while you process your order. 

While these solutions are slightly expensive than any P2P solution owing to their abundant functionality, they are far less expensive than any custom integration project you might undertake. Sellers can anticipate paying both a monthly subscription rate for access to the system and an implementation fee that includes the configuration of the connectors to your business needs. 

The monthly subscription also incorporates the support and maintenance of your integration and connectors with time as your business scales. 

Our Recommendation? 

A SaaS-based integration for Magento and NetSuite, which we find to be the best fit for most B2C and B2B merchants is the most cost-effective and smart choice. 

At DCKAP Integrator we can perform a Magento to NetSuite integration with our eyes shut (we don’t and we haven’t but we can) we have years of experience performing these integrations for a variety of retailers with custom needs. 

That’s why it’s important to us that retailers know all the integration needs and options available to them. Magento2 and NetSuite are two expensive platforms and you are entitled to the maximum value out of both systems.

If you liked the article, please drop a like and comment and let us know. 

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Author Chai

Chai is a product marketing manager at Cloras ☁️ He is a coffee evangelist?a bibliophile ? and constantly forgets to water his house plants. ?

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