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What is Shopify Epicor Eclipse Integration (and do you need one)?

Aaron Pallares
January 23, 2023 |
Shopify Epicor Eclipse Integration

Shopify and Epicor Eclipse integration enables businesses to seamlessly integrate their ecommerce platform with their ERP system, allowing them to manage their online sales and inventories in real-time. Both Shopify / Shopify Plus and Epicor ERP solutions are robust platforms that offer a wide range of features and capabilities to organizations. However, in order to fully benefit from what these systems have to offer, they must frequently be integrated. 

Businesses may simply communicate data between the two systems, streamlining operations and increasing efficiency. Whether or not a company requires integration between Shopify and Epicor Eclipse is determined by their individual requirements and the scale of their ecommerce activities. 

You require real-time business information that can be turned into intelligent solutions that are efficient and consistently deliver value to your online store. Each system complements the others and allows for a continuous data flow when using an integrated strategy. You can also use the integration project ecosystem to update, scale, maintain, and acquire new versions of applications.

In reality, an end-to-end integrated approach can save you a lot of money and time that would otherwise be spent on manual data entry and human error. In this article, we will go over the integration procedure between Shopify and Epicor Eclipse, as well as the numerous options available to businesses. 

What are possible use cases of Shopify Epicor Eclipse Integration?

Depending on the demands of the business, integrating Shopify with Epicor Eclipse or Shopify Epicor Prophet 21 Integration might deliver a variety of benefits. Here are some use cases for merging these two systems:

Order Fulfillment

By integrating Shopify and Epicor Eclipse, businesses can automate their order fulfillment process. When a customer places an order on the internet, the system can generate a purchase order in Epicor Eclipse, which can subsequently be used to handle the fulfillment process.

Inventories Management 

Integrating Shopify and Epicor Eclipse can assist firms in better managing their inventory. Businesses may ensure that their website and in-store inventories are constantly up to date by syncing inventory data across the two systems, eliminating the risk of overselling or stockouts.

Product Management

By combining Shopify and Epicor Eclipse, businesses can effortlessly manage their products across many channels. Businesses can ensure that the same product information is used across all channels by syncing product data across the two systems.

Customer Data

By integrating Shopify with Epicor Eclipse, organizations may have a more comprehensive view of their customers. Businesses can better understand their customer’s behavior and preferences by syncing customer record between the two systems, which can assist to improve the customer experience.

Reporting and Analytics

Integrating Shopify with Epicor Eclipse can provide businesses with a more comprehensive picture of their sales data, inventory, and consumer activity. It is easier to develop reports and evaluate data to make data-driven decisions when all data is centralized in one system.

Learn more: Fast & Secure Salesforce Epicor Eclipse Integration: A Quick Guide

What are the common challenges of a Shopify Epicor Eclipse Integration?

Some of the most typical issues encountered while connecting Shopify and Epicor Eclipse or Epicor Salesforce integration are as follows:

  1. Data compatibility: Ensuring that the data being exchanged between the two systems is in a format that both systems can understand and use.
  2. Authentication: Creating a secure and dependable method for authenticating people and authorizing access to systems.
  3. The complexity of integration: Ensuring that the integration is properly configured and that the relevant data is delivered across the systems.
  4. Scalability is the ability of integration to manage a huge number of data and transactions without experiencing performance difficulties.
  5. Maintenance entails ensuring that the integration is constantly maintained and updated in order for it to continue to work flawlessly with the most recent versions of the systems.

How do you set up Shopify Epicor Eclipse Integration?

Typically, setting up a Shopify-Epicor Eclipse integration entails the following steps:

  1. Determine whatever data must be communicated between the two systems. This contains product information, customer information, and sales information.
  2. Configure the API (Application Programming Interface) connections required for data flow between the two systems. This could include developing bespoke integrations or utilizing pre-built integrations or plugins.
  3. Test the integration to confirm that data is being transmitted appropriately and that no data compatibility or authentication issues exist.
  4. Set up any mapping and data transformations that are required to ensure that data is appropriately prepared for use in both systems.
  5. Set up any necessary routines, such as automated data updates or synchronization, to guarantee that data in both systems remain current.
  6. Monitor and maintain the integration to ensure that it continues to function properly and that any issues are fixed as soon as possible.

It’s crucial to note that the setup and configuration will differ based on the unique requirements of your integration and the technology you use to link the two systems, therefore it’s best to contact a developer or a professional for this reason.

Build a custom integration/manual integration

Building customized connectors can be a smart alternative for firms with more sophisticated demands or specific requirements. Working with a development team to produce a custom solution that matches the specific needs of the organization is required.

Custom integration between Shopify and Epicor Eclipse, for example, could involve:

  • Inventory levels are synchronized across the two systems to guarantee that stock levels are consistent across both systems.
  • When new orders are placed on Shopify, EpicorEclipse automatically generates purchase orders.
  • Importing Shopify customer data into Epicor Eclipse to improve order tracking and customer management.
  • Epicor Eclipse order and shipping data is exported to Shopify for use in automated order fulfillment.

Use pre-existing integration templates from Shopify

There are other applications available in Shopify’s app store that could assist with integration; while they may not be as configurable as the choices listed above, they may be more user-friendly and quick to set up.

Using pre-existing or pre-configured apps to integrate Shopify with Epicor Eclipse can save organizations time and effort, but there are some drawbacks to consider. Among these difficulties are:

  1. Pre-existing or pre-configured apps may not provide the level of customization that a business requires to completely optimize its connection. Businesses may have to make compromises to accommodate the apps, which may result in inferior results in business processes.
  2. Some pre-configured apps may be unable of handling a large number of transactions or data, which can be problematic for firms experiencing rapid development.
  3. Some pre-configured apps may not be compatible with later versions of Shopify or EpicorEclipse, necessitating the purchase of updates or the search for alternatives.
  4. Because pre-configured apps are not always easily modifiable, they may not allow firms to adapt to changing business requirements.
  5. Pre-configured apps may offer limited integration choices for integrating with other systems, which can be an issue for firms that need to integrate with several systems.
  6. Since the data is routed through a pre-configured app, organizations must ensure that their sensitive data is handled securely and in accordance with any applicable data privacy requirements.
  7. Some pre-configured apps may not give appropriate support, which can be a concern if a firm encounters an integration issue.

This custom integration could be done by the developer, or developer agency, or using integration software providers like DCKAP, Zapier, Workato, Integromat, etc.

Using an API-based Shopify integration

Both Shopify and Epicor Eclipse offer APIs that may be used to create an integration. This solution necessitates some technical knowledge and may necessitate the use of a developer to establish and manage the integration.

Implement third-party platforms/tools

This is a common way for an online shopping store to link Shopify and Epicor Eclipse. Integration platforms, such as those provided by DCKAP, enable online businesses to link their Shopify store to their Epicor Eclipse instance in a simplified and effective manner. 

Depending on the specific solution and its features, third-party tools for connecting Shopify with Epicor Eclipse can provide a variety of capabilities to enterprises. These tools may provide the following capabilities:

Real-time data syncing

Third-party Shopify integration technologies can enable vendors to synchronize data between Shopify and Epicor Eclipse in real-time, allowing them to manage inventory, accounting, and other activities in real time.

Product and inventory management

Integration tools can assist firms to manage their Shopify and Epicor Eclipse product catalogs and inventory levels.

Customizable integration 

Some third-party technologies enable organizations to tailor the integration to their requirements, such as mapping custom fields, adding custom actions and triggers, and so on.

Multi-channel integration 

Some technologies may be able to assist firms in integrating Shopify with other channels such as marketplaces and social media platforms.

Reporting and analytics

Some integration technologies can offer thorough reporting and analytics on ecommerce operations, allowing firms to get insights into customer behavior, sales patterns, and other crucial indicators.

Order fulfillment automation

Some integration technologies can automate order fulfillment by automatically updating inventory levels and creating real-time payments and billing processes and shipping labels in Epicor Eclipse.

While third-party technologies for integrating Shopify with Epicor Eclipse can give many benefits to businesses, there are some limitations and challenges to be aware of. Some examples are

Cost 

Third-party integration technologies can be expensive, particularly for firms with sophisticated integration requirements. Some services may charge a one-time setup fee, while others may charge a monthly or annual subscription fee.

Data security: 

Because the data is being transferred through a third-party tool, businesses must ensure that their sensitive data is being handled securely and under any applicable data privacy legislation.

Limited scalability

Some third-party integration tools may be incapable of handling a large number of transactions or data, which can be problematic for firms experiencing rapid growth.

Dependency on a third-party integration tool 

Using a third-party integration tool can lead to dependency on that tool, which can be problematic if the tool is no longer supported or if the business decides to switch to a new tool in the future.

Integration issues 

Integration tools may face errors, resulting in data loss or incorrect sync. This could lead to inventory errors and customers receiving wrong information.

Limited customization

Some third-party integration technologies may not provide the level of customization that a business requires to maximize their integration effectively.

Limited assistance 

Some third-party products may not provide enough support, which can be problematic if a business encounters an integration issue.

There are a number of third-party solutions for connecting Shopify/ Shopify Plus with Epicor Eclipse. Here are a couple of such examples:

DCKAP Integrator is an ERP Integration platform for distributors that works with a variety of popular ERP software solutions, including Epicor Eclipse. They provide a variety of integration features, including real-time data synchronization, automatic order fulfillment, and product and inventory management. With DCKAP Integrator, you’ll save time, and money, and get insights to make data-driven decisions for your company’s profitability.

Celigo is a third-party connection platform that allows businesses to link Shopify to a variety of different systems, including Epicor Eclipse. 

InSync is a third-party integration tool that connects Shopify to a variety of different platforms, including Epicor Eclipse.

EZ Exporter enables businesses to export data from their Shopify store and import it into other systems, such as Eclipse.

PieSync is a third-party integration tool that connects Shopify to other systems such as Epicor Eclipse.

How do you choose the right Shopify Epicor Eclipse Integration?

When selecting a Shopify-Epicor Eclipse integration solution, keep the following considerations in mind:

  1. Capabilities for integration: The solution should be able to manage the specific data and functionality that has to be integrated between the two systems.
  2. Scalability: The solution should be able to handle a huge number of data and transactions while remaining performant.
  3. Security: To protect sensitive data, the solution should include powerful security measures.
  4. Ease of use: The solution should be simple to set up and use, especially for non-technical people.
  5. Flexibility: The solution should be adaptable and customized to your company’s specific demands.
  6. Cost: The solution should be affordable and offer good value for money.
  7. Support: The solution should include good customer support as well as documentation to assist you in troubleshooting any issues that may emerge.
  8. Integration with other systems: The solution should be compatible with other systems you use, such as accounting and inventory management software.

Before making a final decision, it is also advisable to conduct research on various integration options, read reviews, and compare features. You can also seek the advice of an expert or developer to assist you in selecting the best integration solution for your specific needs.

What are the benefits of a Shopify Epicor Eclipse Integration?

Improved Customer Experience

By integrating Shopify with Epicor Eclipse, businesses may gain a more comprehensive view of their users. Businesses can better understand their customer’s behavior and preferences by syncing customer data between the two systems, which can assist to improve the user experience.

Increased Sales 

By giving businesses a more full view of their items and consumers, integrating Shopify with Epicor Eclipse can help them increase sales. This can assist firms in making better-educated decisions on product pricing, promotions, and inventory management.

Improved Efficiency 

Businesses can streamline their processes and boost efficiency by merging these two technologies. Businesses, for example, can cut the time and resources required to process and dispatch orders by automating the order fulfillment process.

Greater Data Visibility 

By integrating Shopify with Epicor Eclipse, businesses may have a more complete picture of their sales data, inventory, and consumer activity. It is easier to develop reports and evaluate data to make data-driven decisions when all data is centralized in one system.

Improved Automation 

Integrating Shopify with Epicor Eclipse can assist organizations in automating a variety of procedures and operations, including order processing, inventory management, and customer data management. This can help to reduce the amount of time and resources needed to manage these duties, allowing firms to focus on growing their operations.

Better Inventory Management 

Integrating Shopify and Epicor Eclipse can assist firms in better managing their inventory. Businesses may ensure that their website and in-store inventories are constantly up to date by syncing inventory data across the two systems, eliminating the risk of overselling or stockouts.

Increased Scalability

Integrating Shopify and Epicor Eclipse can make it easier for businesses to scale their operations. Businesses may handle rising sales and customer numbers more efficiently by automating numerous jobs and processes.

Streamline Your Shopify Epicor Eclipse Integration — Using DCKAP

DCKAP, as the leading B2B eCommerce expert, provides the most extensive B2B features. DCKAP integration professionals assist you with smooth integration between the two systems, minimizing data duplication and superfluous manual activities so that you may give exceptional customer service and experience with unique integrations.

DCKAP has a track record of offering high-quality services in the development and business growth of Shopify stores. Our Shopify professionals have created a channel for smooth business transactions for clients.  

Here are some instances of how DCKAP can help you for seamless integration and optimize your Shopify-Epicor Eclipse integration:

  1. Inventory levels are synchronized across the two systems to guarantee that stock levels are consistent across both systems.
  2. When new orders are placed on Shopify, EpicorEclipse automatically generates purchase orders.
  3. Importing Shopifycustomerdata into EpicorEclipse to improve order tracking and customer
    management.
  4. EpicorEclipseorder and shipment data are exported to Shopify for use in automated order fulfillment.
  5. Automating the movement of financial data between the two systems.

We are experts in connecting Shopify with ERP solutions and other third-party systems and applications. We have experts who can solve all your integration challenges including Shopify NetSuite integration and pave the way for smoother workflows, limitless integrations for multiple data sources, and flexibility that paves the way for improved revenue, whether you are a Shopify user, want to open a new store, or switch to Shopify from another eCommerce platform.

It’s also worth noting that DCKAP provides a wide range of other services, including web and mobile development, digital marketing, and more. If you’re interested in collaborating with us, I recommend visiting the website and getting in touch with us personally to learn more about our services and how we might assist you.

Aaron Pallares

Aaron Pallares is a Solution Consultant and an Account Manager at DCKAP. A Certified ScrumMaster and an expert on the DCKAP Integrator, he enjoys providing clients with in-depth analysis of digital architecture. He always looks into previously held, existing, and new digital best practices. He delights in better understanding the psychology of digital architecture, its interactions with businesses, and forward trends. He is a self-proclaimed, “forever student” of digital practices. When he is not working, he watches a movie or reads books about human interactions and the tech world.

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