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Ultra Commerce Microsoft Dynamics 365 Integration Explained

Aiswarya Madhu
May 3, 2023 |
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Today, having a robust and integrated ecommerce platform is crucial for success. Ultra Commerce, a leading enterprise e-commerce platform, offers seamless integration with Microsoft Dynamics 365, a powerful enterprise resource planning (ERP) solution. 

This integration provides businesses with a comprehensive solution that streamlines their ecommerce operations, from inventory management to order processing and customer service. 

Here’s what you need to know about Ultra Commerce Microsoft Dynamics Integration:

Ultra Commerce Microsoft Dynamics Integration: Best Practices

Integrating Ultra Commerce with Microsoft Dynamics 365 can be a powerful solution for businesses looking to improve their e-commerce capabilities. Here are some best practices to keep in mind when integrating Ultra Commerce with Microsoft Dynamics:

1. Define Your Business Requirements

Before integrating Ultra Commerce with Microsoft Dynamics 365, it’s important to define your business requirements. This means identifying the specific integration needs and the desired outcome of the integration. By defining your business requirements, you can ensure that the integration meets your business needs and provides the desired benefits.

2. Choose the Right Integration Method

Businesses should determine the approach they want to take for integration, such as Point-to-point integration, using an integration platform-as-a-service (iPaaS) solution, a custom integration solution, or a pre-built connector. 

  • Point-to-point integration involves creating a direct connection between two systems, and it is suitable for simple integrations where only a few systems need to communicate with each other.

    However, this method can become complex and difficult to manage when multiple systems need to be integrated or when changes are made to the systems.
  • Middleware integration involves using an intermediary platform to facilitate communication between the systems being integrated.

    This method can simplify the integration process, as the middleware can handle the complexity of data transformation, routing, and other tasks. However, it can be costly to implement and maintain, and it may require specialized skills to operate.
  • API-based integration involves using application programming interfaces (APIs) to integrate systems. This method is becoming increasingly popular as it provides a standardized and efficient way for systems to communicate with each other.

    APIs can be easily modified and updated, making it easy to adapt to changing business requirements. However, API-based integration requires technical expertise and may not be suitable for all systems.

Relevant Reading: ERP Integration with ecommerce: Benefits, Methods, and Best Practices

3. Define Data Mapping and Data Governance

Defining data mapping and data governance rules is essential for ensuring accurate and consistent data synchronization between Ultra Commerce and Microsoft Dynamics.

The process will include mapping data fields between the two systems, defining data validation rules, creating a synchronization schedule and establishing data governance policies to ensure data accuracy and consistency.

4. Test the Integration

Testing the integration is critical to ensuring that it works as expected and meets your business requirements.

This involves testing data synchronization, validating data accuracy and consistency, and verifying that the integration meets performance requirements. It’s important to perform thorough testing before going live to avoid any potential issues or disruptions.

5. Monitor and Maintain the Integration

After the integration is live, it’s important to monitor and maintain it to ensure it continues to meet your business needs and performs as expected.

This involves monitoring data synchronization, identifying and addressing any errors or issues that arise, and performing regular maintenance tasks to keep the integration running smoothly.

Similar Reading: The 2023 Guide to Microsoft Dynamics 365 Integration

DCKAP Integrator for Ultra Commerce Microsoft Dynamics 365 Integration

Centralized Analytics and Intelligence

One of the key benefits of DCKAP Integrator is its ability to create a centralized, omnichannel environment for data. As a result, teams have access to data owned by either system in a single centralized dashboard. eCommerce orders and accounts in Dynamics or inventory in the eCommerce platform. 

This makes it easier to identify trends, spot opportunities, and make informed decisions based on real-time data.

Process Automation and Productivity

Another major advantage of DCKAP Integrator is its ability to save time and boost productivity through process automation.

With pre-built connectors and flow designers, you can easily automate repetitive tasks and workflows, freeing up your team to focus on higher-value activities. This can also help reduce errors and ensure consistency across different departments and systems.

Enhanced Collaboration and Team Management

DCKAP Integrator also enables enhanced cross-channel collaboration, allowing team members to work together more seamlessly and efficiently.

You can manage team members, sales funnels, fulfillment, and more from a central dashboard, giving you full visibility into your operations. This can help improve communication, reduce silos, and foster a more collaborative and productive workplace.

User-Friendly Dashboard

The DCKAP Integrator dashboard is designed to be user-friendly and intuitive, even for non-technical users.

With advanced data mapping and code-free design, you can oversee your integration from a central dashboard without having to write a single line of code.

This makes it easy for anyone in your organization to use and manage the platform, regardless of their technical expertise.

Custom Integration and Limitless Connections

DCKAP Integrator also offers custom integration options, allowing you to tailor the platform to your unique needs and requirements.

You can test and deploy different variations or let DCKAP’s experts do it for you. Additionally, the platform can connect your ERP to thousands of platforms and software solutions, no matter your region.

This means you can easily integrate with other systems and solutions to create a seamless, end-to-end workflow.

Hybrid Integration

Finally, DCKAP Integrator offers hybrid integration options, allowing you to connect platforms whether they are on the cloud, on-premises, or a combination of the two.This gives you the flexibility to choose the deployment method that works best for your organization, without sacrificing performance or security.

Benefits of Integrating Ultra Commerce with Microsoft Dynamics 365

There are several benefits of integrating Ultra Commerce with Microsoft Dynamics 365, including:

Omnichannel Support

One of the primary benefits of integrating Ultra Commerce with Microsoft Dynamics 365 is that it provides businesses with the ability to support multiple storefronts, languages, and countries. 

This means businesses can manage their operations across various channels, such as online, mobile, social media, and in-store.

By integrating with Microsoft Dynamics 365, Ultra Commerce makes it easy for businesses to provide a seamless experience for their customers, regardless of the channel they use to interact with the brand.

Inventory Sync

Inventory management can be a challenging task, especially for businesses that have multiple sales channels. Integrating Ultra Commerce with Microsoft Dynamics 365 allows businesses to connect inventory and warehouse locations directly to individual sales channels. 

This ensures that businesses always have accurate inventory data across all channels, reducing the risk of stockouts and overstocks.

The integration also enables businesses to make informed decisions about inventory management, which can help them reduce costs and increase profitability.

Order Workflow & Sync

Ultra Commerce Microsoft Dynamics 365 Integration provides businesses with control over the sync of data, allowing for less custom development to support integrations, helping businesses evolve their storefront, make changes, and add more capabilities without building costly customizations.

By leveraging the integration, businesses can streamline their order workflow, reduce manual errors, and improve operational efficiency.

Security/PCI Compliance

Ultra Commerce provides enterprises with a securely hosted single-tenant environment scalable for growth via AWS. The integration is built into a rigid security framework with roles and permissions that ensure only a limited set of specific data is available for sync to remote systems.

The hosted environment is secure, PCI compliant, and GDPR compliant, ensuring that businesses can process payments safely and protect sensitive customer data.


Ultra Commerce has a built-in data and analytics suite that allows business teams to control integration through configuration – not development. Businesses can select what data and how often data is synced through DCKAP.

This allows for greater flexibility and leverages the DCKAP service to make developers’ lives easier. The two-way sync and automation features also help businesses reduce the time and effort needed to manage their operations, freeing up resources to focus on other business-critical activities.

Product Pricing

By utilizing Microsoft Dynamics 365 as the system of record for core product pricing, businesses can connect it to a commerce solution that powers promotions, quantity discounts, and other special offers.

This enables businesses to create customized pricing strategies that align with their marketing and sales objectives.

By integrating Ultra Commerce with Microsoft Dynamics 365, businesses can manage product pricing across multiple channels and ensure consistency across their entire brand.

Product Information Management

Business users can configure a rich product catalog, including next-generation selling features like memberships, recurring deliveries, and more. All these features connect into the core commerce platform while being available for integration with Microsoft Dynamics.

By integrating Ultra Commerce with Microsoft Dynamics 365, businesses can centralize their product information management, making it easier to manage and update product information across multiple channels.

This helps ensure that product information is accurate, up-to-date, and consistent across all channels, improving the overall customer experience.

What is Microsoft Dynamics 365?

Microsoft Dynamics 365 is a cloud-based enterprise resource planning (ERP) and customer relationship management (CRM) platform that offers businesses a unified approach to managing operations, finances, and customer interactions. 

Dynamics 365 offers a range of features including sales, marketing, finance, inventory management, supply chain management, and more. Dynamics 365 is a popular choice for businesses of all sizes due to its scalability and flexibility.

Read More: Salesforce Microsoft Dynamics 365 Integration: A Complete Guide 

What is Ultra Commerce?

Ultra Commerce is an integrated, API-first, modular commerce platform that offers fast growing businesses and enterprises a comprehensive integrated solution ready to support growth.

Built to connect to the entire business, Ultra Commerce is ready to integrate with existing technology systems and solutions with configurable commerce services and modules.  

Some of the key features of Ultra Commerce include:

API-First Platform

Ultra Commerce is an API-First platform and is built to integrate with the entire enterprise. By making use of APIs, Ultra Commerce can connect with any system, including custom datasets into Microsoft Dynamics 365.

The API-First approach makes the platform highly flexible and scalable, allowing businesses to easily adapt to their changing needs.

Modular Commerce Services

Ultra Commerce offers modular commerce services that allow a business to configure exactly the services they need with the ability to adjust, scale and grow over time.

Businesses are able to choose and configure which services they need to launch and add, adjust or extend as needs changes over time.

With this approach, businesses have more control over their online store, and they can customize their e-commerce platform to meet their specific needs.

Configuration over Customization

Ultra Commerce is focused on configuration rather than customization. This means that businesses and marketing teams have more control over the setup, integration, and ongoing management of their online store. Developers spend less time doing setup and configuration and more time on building stronger core applications.

By focusing on configuration, Ultra Commerce makes it easy for businesses to customize their online store to meet their specific needs without extensive custom development.

Integration Problems Solved

Ultra Commerce has a track record of solving key integration problems through its commerce framework.

These problems include real-time sync of orders, products, and pricing between commerce and ERP systems, as well as inventory management, especially transactional inventory management.

Ultra Commerce’s integration solutions enable businesses to operate more efficiently and effectively.

Recommended Reading: ecommerce Integration: Types, Benefits, Challenges & Solution

Find The Right Integration Partner For You  

Integrating Ultra Commerce with Microsoft Dynamics can significantly enhance your e-commerce operations and streamline your business processes. With the right integration solution in place, you can simplify your workflows, reduce manual efforts, and improve overall efficiency. 

DCKAP Integrator can help you make this integration a reality with a tailored approach that meets your unique needs.

Don’t wait any longer to optimize your operations and take your business to the next level. Get in touch with DCKAP today to schedule a consultation call or free trial and let us help you unlock the full potential of your e-commerce and ERP systems.

Aiswarya Madhu

Aiswarya Madhu is a highly skilled and experienced content creator with over 2 years of expertise in developing engaging and informative content for eCommerce enthusiasts and distributors. She has a deep understanding of the dynamic world of eCommerce, with a focus on eCommerce integration and ongoing distribution trends. Aiswarya is committed to delivering high-quality, insightful, and engaging content to her readers beyond the DCKAP blog -- channeling her strengths in social media, Medium, Quora, video and more

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