With the rapid growth of eCommerce – both in terms of sales and new players in the competition – it is inevitable that online shopping will be the most sought-after in the times to come. It already is on the verge. And it is now a compulsion for businesses to create amazing shopping experiences for the customers in their eCommerce stores.
For any brand – not just eCommerce – to provide a seamless shopping experience, there exists a need to integrate their frontend and backend systems so that customers arrive at buying decisions sooner.
In times like these when there are so many brands and eCommerce options out there, if you don’t enthrall the customers in their buying journey: Chances are low for them to visit your online store.
The Need for ERP eCommerce Integration
Connect your legacy systems, automate your business operations and see the results happen for themselves. Like, as enhanced productivity, better inventory management, sales, shipping, billing, and more.
Talking about aligning your frontend and backend systems, that’s where eCommerce and ERP integration come into the picture. In this blog, we are going to shed some light on when you need to take the call to integrate your eCommerce and ERP. Or rather the factors and hints that will push you to take this decision of integration.
- Eliminating Manual Data Entry
- Having a Single Source of Truth
- Efficient Inventory Management
- Prioritize Customer Satisfaction
- Gain Full Control of Your Business
All in tune to provide your eCommerce business with a result-driven and optimized approach to meet the ever-changing demands of running a successful business.
1. Manual Data Entry
Time-consuming. Repetitive. Tiresome. Eats up employee morale. And whatnot. Is yours a company that still uses spreadsheets to maintain and update data? Do your employees still come to the office every day and see if the same information is there at all the touchpoints? Enough of it.
ERP eCommerce Integration reduces or rather eliminates the need for manual data entry. Not just that, it cuts down human errors like incorrect spellings, wrong addresses, etc. Just connect both systems, enter the fields that you need the data to pass, and you are done.
Take away this time from your employees and use the same in doing revenue-building tasks for your organization.
2. Single Source of Truth
Having loopholes in terms of data is a headache for both the team running the business and the customers. The last thing a customer wants to know is deciding to buy the product and later coming to know that it is out of stock. This usually arises when the current availability of the product in the warehouse and the showcase in the eCommerce store are not in sync.
Whereas, ERP eCommerce Integration updates all the data based on real-time availability so that a single source of truth exists in all the selling platforms, no matter how many. And also, your team is also aware of the availability of the stock.
This is not just limited to warehouse data – inventory, customer details, logistics, shipping, and more – all of these can be integrated to provide unified data at all the touchpoints and websites selling your products.
3. Inventory Management
Adding more to the above-discussed point, since the data is unified and shown in real-time about the available inventory, you get a clear idea of how much of the warehouse is filled and when to replenish the products.
Also, based on the month’s sales, you also get an overview of how much stock is expected next month. Based on this, you can forecast the sales that can be anticipated and either increase/decrease the manufacturing units of that particular product.
4. Unhappy Customers
The experience customers get – whether they buy or not – during the process of shopping is what takes any company to the next level. Basically, you need to make the buyer feel good during the “entire” process of online shopping. And having real-time product information with all supposed specs is a sure-shot way to make customers feel they are being valued. Thereby this leads to more chances of them arriving at a buying decision.
With ERP eCommerce Integration, up-to-date product information, correct inventory status, supporting media files of products, shipping details, and order tracking are all an integral part of the shopping process. Nothing better than having a happy customer with a happy order.
5. Control Your Business
With all the data scattered across places, speeding up your job takes a backseat. And as a business owner, you cannot lose control of your business. You are not the only one feeling so. But you have a chance, you have an opportunity to do some little changes to the existing systems of your business and channelize your efforts more onto the tasks in need.
ERP eCommerce Integration syncs and transfers all the data you need into all the systems that you opt for. All you need to do is enter information, and set processes for once in the backend, and the rest happens for itself.
Managing inventories at multiple warehouses, ensuring data flow between systems, the right information for customers, tracking order details, generating bills, and a lot more can be achieved with a robust ERP eCommerce Integration. Take control of your business with automation and scale up.
Automate every business process across your organization and deliver effortless experiences in the way you run your business. You cannot leave room for errors or mismatched information as data management now is becoming more important than ever.
When there are huge volumes of data to handle like customer information, product data, pricing details, inventory tracking, shipping to the right place, inventory management, and whatnot… ERP eCommerce Integration is the way to go forward. Consider taking a future-focused decision today.
Ease the way you do business. Automate everything and let the machines do the data work for you, productively and always. Want to experience how ERP eCommerce Integration will transform your business in no time? Talk to our experts. We are a call away.