One Powerful Application to Connect the Prophet 21 ERP with your eCommerce platform
Organizations integrating Epicor P21 and eCommerce platforms such as Magento, BigCommerce, Shopify, Hybris, and Salesforce Commerce Cloud must ensure agility and scalability in the face of evolving business and performance requirements. With DCKAP Integrator as a connector, P21 integration has never been easier.
Implement Integration 2.5x Faster
No Developer Help Needed
Saves Time and Improves Accuracy
DCKAP Integrator checks the customer details for both existing and guest logins. Creation of duplicate customer information is prevented by verifying the name, company, email address, payment method, and geographical location. DCKAP Integrator also modifies the details and appends the customer information if and when there is a change.
DCKAP Integrator offers you the luxury of transferring the order payment regardless of the payment method. If the payment is made through eCommerce platform, then DCKAP Integrator passes the payment details to P21 with necessary fields. If the order is processed on the ERP side, then relevant order details are passed on to the eCommerce platform. DCKAP Integrator also makes it easier for guest orders by creating a unique customer ID for future purchases.
The inventory is synchronized in real-time and without any lapse for all the products. DCKAP Integrator will identify the products based on whether it is an assembly item or an individual item. DCKAP Integrator will change the logic based on the desired result. DCKAP Integrator is also capable of pulling and displaying inventories from different warehouses.
Products created in P21, to begin with, have the basic information. This information changes based on business needs. When new products are created in P21 or if their attributes are modified, the changes are synced at regular intervals between P21 and the eCommerce platform. This synching of product information ensures the latest product information is available for the customer.
DCKAP Integrator retrieves the pricing dynamically from P21 ERP based on the customer details. For e.g. discounted prices are displayed for favorite customers. This dynamic pricing service ensures that there is parity between the pricing information in the P21 ERP and the eCommerce site.
DCKAP Integrator automatically syncs your customer details, product information, orders, and other requested data across systems. It improves efficiency and delivers the real-time data necessary to sell more effectively. Even though P21 ERP comes with its own connector called ECC (Epicor Commerce Connect), it has its own restrictions and low adaptability for businesses that are progressive. Below is a feature comparison of DCKAP Integrator and ECC
| FEATURES | DCKAP Integrator | ECC |
|---|---|---|
| eCommerce | ||
| System Integrator | DCKAP | ECC |
| Base Platform | Any eCommerce Platform | Magento |
| Custom Functionalities | Available | Very Limited |
| Integration | ||
| API | DCKAP Integrator P21 API | P21 API |
| Connector | DCKAP Integrator | ECC |
| Functionality to manage the default settings in P21 | Yes | No |
| Capable of Passing Payment Related Information to P21 | Yes | No |
| Basic Key Features – Customers, Orders, Inventory, Products & Dynamic Pricing | Yes | Yes |
| Advanced Features – Fetch Delta Changes on Products, Customers & Inventory from Last Update | Yes | No |
| Direct Order Placement (Using an Import/Export Service) | Yes | Yes |
| Other Features | ||
| Advanced Modifiers | Yes | No |
| UI Based Scheduling | Yes | No |
| Detailed Logging | Yes | No |
| Data Queuing | Yes | No |
| Analytical Dashboard | Yes | No |
| 24/7 Support | Yes | Yes |
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